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Administrator Rights


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We usually give the customer the admin rights to systems, but today I went to a system that's been in for a few months.

Whilst I was there just checked the recording and found only one channel was recording. With checking the logs I found the customer had turned off recording to all the other cameras whilst trying to search something back. Done it by accident. Now I'm wondering weather we just give them basic user rights and keep the admin for ourselves?

Thoughts?

I also not long ago started to make a habit of making the admin code == engineers code.

This was mainly due to the increased number of lost admin passwords locking systems out.

The only issue is if your engineers code is compromised all your sites are too.

Id say you cant give admin rights. As you say if something was missed ie not recorded its your fault

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