Okay, like I guess all AM users I have a real love hate relationship with mine!

 

My situation is that I could really do with a part timer in the office to keep track of the CM/PM dockets etc .BUT in the back of my head I have a niggling thought that AM Mobile may save me some admin time, enough to not need a second pair of hands...

 

So Question is....

1. Does anyone else use it? - General thoughts about it please? 
2. Do you think you recoup the deployment cost in saved time?
3. Has anyone managed to customise the dockets, the basic AM ones are a bit basic looking? (examples welcome!)
4. Windows, Android or Iphone, which do you think is the best platform to use it on?

No doubt this will bring a mass of conflicting opinions but welcome any comments, good or bad!

 

Smithers

We use it, I only have experience of the mobile side on android. It is **** compared to Cash, if there is more than about 10 lines of text in the call description you cant see the rest, there are no scroll up/down arrows. Calls can be deleted from the device by the engineer, if the office delete a call or transfer it to another engineer , the call stays on the original engineers pda which usually means that 2 engineers go to the job. You cannot read the history of previous calls.

We used it a while back and found it a pita and waste of money it may be improved now but its a bit expensive so we made our own web based app.

 

Jeff uses it and says its great

i decided to write my own but im behind by some way the leaders in this

Thinking about it, shouldn't a very basic import a jobsheet from a field based PDA emailing across glorified spreadsheet data be low /no cost option in 2014 ?

it aint simple code wise (for my ability) to make it work with no signal and sync. granted thats my limitation but its been hard for to make a workable solution

it aint simple code wise (for my ability)

CS send a excel file that I can pop it my database,

I'd be happy with a PDA which sent jobsheets as an excel file for human to press the import file button...

its making that automatic in code mate

We use it, I only have experience of the mobile side on android. It is **** compared to Cash, if there is more than about 10 lines of text in the call description you cant see the rest, there are no scroll up/down arrows. Calls can be deleted from the device by the engineer, if the office delete a call or transfer it to another engineer , the call stays on the original engineers pda which usually means that 2 engineers go to the job. You cannot read the history of previous calls.

And Jeff wonders why I'm not a fan of AM.

you may be able to sell it james ......

 

 

Alter you any closer to divulging the "other option"?

 

i am worried about all of the packages, none seem great, below 10k anyway