todcctv Posted June 13, 2013 Author Share Posted June 13, 2013 2010 its saying its needs no upgrade on firmware .. i see the upgrade as a point but checked i guess it was done prior to my ownership from a site with upgraded kit so came to me cheap but easier than my old quantums so snapped it up... alter ego is that just an observation???? ) must admit i thought that ref point first i tried but with it failing i thought i was missing somerthing saying like that AE it makes sense!! der!!!! Link to comment Share on other sites More sharing options...
alterEGO Posted June 13, 2013 Share Posted June 13, 2013 Nah they sell some decent kit, the q remote app is ok. Link to comment Share on other sites More sharing options...
antinode Posted June 13, 2013 Share Posted June 13, 2013 There are two different Quantum versions out there and one of them does not support the Q Remote app. I can't remember the specifics but there is a letter in the serial number that will tell you if it's compatible or not. Are you getting any error messages when trying to connect through the app? Are you on a LAN or WAN? Trade Member Link to comment Share on other sites More sharing options...
whistle Posted June 13, 2013 Share Posted June 13, 2013 The older Mpeg machines don't work with the App it needs to be an H264 machine Link to comment Share on other sites More sharing options...
todcctv Posted June 13, 2013 Author Share Posted June 13, 2013 hi am on wan i think and i am getting error messages " no login response" it is a h.264 unit pppoe so perhaps a new check on the firmware is a must to see if it will update if there are 2 versions ??? if not q remote is there a generic app one could use ??? Nah they sell some decent kit, the q remote app is ok. its ok for mere mortals like myself, the gods buy better gear!!! thats because the tab is picked up by someone else.... ) Link to comment Share on other sites More sharing options...
alterEGO Posted June 13, 2013 Share Posted June 13, 2013 The early H264 units won't work with the latest app, we have only used a few so not sure on the firmware versions but I have had to upgrade them in the past. Link to comment Share on other sites More sharing options...
todcctv Posted June 13, 2013 Author Share Posted June 13, 2013 hi aE so it goes with out saying how do we upgrade, technically/ pysically or via software? Link to comment Share on other sites More sharing options...
todcctv Posted June 14, 2013 Author Share Posted June 14, 2013 on that note does anyone know where i can download it i have looked on norbain but could see it so if anyone knows or can send me a file with i'd appreciate might as well do it as a "rule out" process Link to comment Share on other sites More sharing options...
james.wilson Posted June 14, 2013 Share Posted June 14, 2013 Where did you get the quantum from can they not get you the file? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
todcctv Posted June 14, 2013 Author Share Posted June 14, 2013 I bought it used from a retired cctv engineer who's grandson who is selling off all his collected gear!!! for his own pocket and i think cant the old chap can't be arsed to get involved so leaving it all to the grandson to sell on , yes a used item!!! but other than the android viewing it was a good buy and it works better in set up and remote view on my pc than my other dvr's i have all, mostly honeywell, and other quantum vistas. thought I'd try one of these as i looked up it would support remote on a android... looking at a full 4 acre install at the mo at my home and all my existing kit will be not used after massive upgrade so anyone interested in giving a quote on 9 fixed , detection,3 speed domes and full monitoring interested in either ..... analogue, hd sdi and analytical systems or a combo of all three or 2 to suit application via a dvr/nvr email me ...or as advised... all my existing kit will be a sell of bonanza on ebay!!! it might help pay for the new install. but in the meantime i need the remote viewer in my phone.... so back to the problem... anyone interested pm me Link to comment Share on other sites More sharing options...
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