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sixwheeledbeast

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Posts posted by sixwheeledbeast

  1. Completely different panel and power supply setup. Premier will be a fair bit more in depth to program.

    A plastic cab will always yellow slightly with age but not go brown in the top left like some Veritas do.

    Normally that's a sign that the power supply has been heavily loaded, should do current checks.

    The Metal cab has a larger power supply and battery capacity, if that's a concern.

  2. Yes, you could say they should have someone available much sooner but we don't know the full story.

    If this is non-contract and they have contract work booked that would obviously get priority.

    It's also self-inflicted you were told it was going to cause an issue and did it again, so I can understand it being considered less priority if busy.

  3. The installation company and their procedures all sound perfectly reasonable.

    Vibration devices need to be calibrated if any changes are made to the mountings or frame.

    If you are paying a considerable amount more because of the companies distance away (unusual they would only normally charge for on site time); find a closer company but they will have similar procedures.

    I don't know Pryonix kit too well but most manufacturers with an app require an registered installer account and annual maintenance agreement to keep it active.

     

  4. It's proprietary, this software is one of the main assets to the company; unlike other product manufacturers you mention.

    Use another option or ask the ARC to set it up while your on the phone.

    If you have an issue with this being incorrect as a company, include it as part of RMV procedures you'll have majority sorted in 6 months.

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