Most panels have NVM locking but it's down to the installation company as to if it's used.
We don't provide defaulting information here as per our guidelines.
It can be argued the programming is intellectual property of the installer. Locking would provide protection against others changing the system configuration then blaming the original installer for a FTO.
The charge to come out to reset the codes means they have in writing they have transferred ownership of the system to the customer or their maintainer, it's important due to above.
As it's a Gardtec 800 I'd say it's well past it's best and for the bin, just replace it and have done with it.