Hi.  Have changed BB provider and now can't set alarm remotely as is permanently says not polling cloud.  How do I change BB on the alarm system please?

You may be able to change the setting on the alarm by pressing buttons,

 

Which button you press depend on which alarm it is....

System may have had settings programmed in the router.

I'd imagine you have an installer, you'll need to contact them.

5 hours ago, MrHappy said:

You may be able to change the setting on the alarm by pressing buttons,

 

Which button you press depend on which alarm it is....

Does enforcer allow user to search for new WiFi?

1 hour ago, al-yeti said:

Does enforcer allow user to search for new WiFi?

 

no, you need to connect to the panel as a hotspot or manually enter details....

 

however certain charters say ~.# or _ain't available for the alarm keypad

6 minutes ago, MrHappy said:

 

no, you need to connect to the panel as a hotspot or manually enter details....

 

however certain charters say ~.# or _ain't available for the alarm keypad

Hassle,,,, I glad they changed that on the hkc , allows manager to update WiFi settings saves a trip if no dual path 

12 hours ago, Gail said:

Hi.  Have changed BB provider and now can't set alarm remotely as is permanently says not polling cloud.  How do I change BB on the alarm system please?

You could just set the SSID and password the same as your old router, or call your installer

1 hour ago, PeterJames said:

You could just set the SSID and password the same as your old router, or call your installer

Yeah but some of these routers now lock this to , they would need to buy third-party router 

On 03/07/2024 at 15:13, al-yeti said:

Does enforcer allow user to search for new WiFi?

Yes it does or enter it manually