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Recently completed install of a Honeywell FX100+ system. Everything has gone reasonable well, thanks in a large part to feedback from the experts on this forum.

 

When arriving home and un-setting the system, my wife follows the usual enter PIN and press ENT. Upon pressing ENT my wife sees the message below on the keypad.

 

keypad-msg.thumb.jpg.525c6f17d6d6673eb026cab49c976f4f.jpg

 

Is there a way to stop this message from appearing? Want to make my wife's experience really straight forward.

 

its going into the user menu. It shoudnt do that unless the code is being entered twice.

You also shouldnt be seeing 'boot-up' as that is saying it has restarted

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13 hours ago, Grego said:

The system does set and unset, it just gives that message when unset. Occasionally we also see a message BOOT-UP, but the OMIT ZONES happens each time the system is unset.

Make video

On 03/10/2023 at 20:07, james.wilson said:

its going into the user menu. It shoudnt do that unless the code is being entered twice.

You also shouldnt be seeing 'boot-up' as that is saying it has restarted

I ended up changing the level (42.1.User code.2) for the user from 3 to 2 and the issue has gone away.

There is something g else there as a level 2 user doesn't have menu access. How are you or were you u setting it

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21 hours ago, james.wilson said:

There is something g else there as a level 2 user doesn't have menu access. How are you or were you u setting it

 

Below from the manual... level 2 does exactly what is required - set and unset. Anything else I use a manager code.

 

Code_Level_2.jpg.0fe7cc8fa5d65f44a7aa34f478bababc.jpg

Agreed but we use level 3 normally and what you have doesn't happen. So I'm concerned there is something else happening

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This is just how Honeywell have implemented flex. The 'ent' unsets but also enters the menu.  Use 'A' or 'B' when unsetting instead of 'ent'.

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