dave36 Posted September 29, 2020 Share Posted September 29, 2020 Hi had this alarm set up for a while, (it was installed when we moved in ) but have noticed that on the phone bill is a call every night to an 0844 number, which is apparently an alarm test call? sounds logical, but is there any way of disabling it please? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44125-galaxy-3-48-line-test-call/ Share on other sites More sharing options...
al-yeti Posted September 29, 2020 Share Posted September 29, 2020 6 minutes ago, dave36 said: Hi had this alarm set up for a while, (it was installed when we moved in ) but have noticed that on the phone bill is a call every night to an 0844 number, which is apparently an alarm test call? sounds logical, but is there any way of disabling it please? Delete the number and it won't call Is it under contract? Monitoring? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44125-galaxy-3-48-line-test-call/#findComment-505085 Share on other sites More sharing options...
sixwheeledbeast Posted September 29, 2020 Share Posted September 29, 2020 I would assume the system is monitored, if so you should contact your installer to see what they can do. 1 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44125-galaxy-3-48-line-test-call/#findComment-505086 Share on other sites More sharing options...
dave36 Posted September 29, 2020 Author Share Posted September 29, 2020 the alarm was on a contract with previous owner of building, but we haven't got it on a contract.. i have tried changing and deleting number in communications/telecoms section , but i cant find any reference to this 0844 number. however its obviously in there somewhere though. It looks like it only makes the call once a day if thats any help. any advice/help gratefully received Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44125-galaxy-3-48-line-test-call/#findComment-505088 Share on other sites More sharing options...
james.wilson Posted September 29, 2020 Share Posted September 29, 2020 As above its probably a test call under tel no 1. Its a requirement for grade 2 communicators to test the alarm path at least once every 24 hours to prove it could use it if needed securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44125-galaxy-3-48-line-test-call/#findComment-505089 Share on other sites More sharing options...
The Arab Posted September 29, 2020 Share Posted September 29, 2020 Set auto test to 00 rather than 24 and restart panel Trade Member Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44125-galaxy-3-48-line-test-call/#findComment-505092 Share on other sites More sharing options...
al-yeti Posted September 29, 2020 Share Posted September 29, 2020 3 hours ago, dave36 said: the alarm was on a contract with previous owner of building, but we haven't got it on a contract.. i have tried changing and deleting number in communications/telecoms section , but i cant find any reference to this 0844 number. however its obviously in there somewhere though. It looks like it only makes the call once a day if thats any help. any advice/help gratefully received Number has to be in there ? What menu option you look in? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44125-galaxy-3-48-line-test-call/#findComment-505093 Share on other sites More sharing options...
dave36 Posted October 2, 2020 Author Share Posted October 2, 2020 On 29/09/2020 at 21:51, al-yeti said: Number has to be in there ? What menu option you look in? I've been right through the 56 communications section which i assumed where it would be Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44125-galaxy-3-48-line-test-call/#findComment-505121 Share on other sites More sharing options...
Nova-Security Posted October 2, 2020 Share Posted October 2, 2020 56 - 1 int telecom 07 autotest www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44125-galaxy-3-48-line-test-call/#findComment-505122 Share on other sites More sharing options...
dave36 Posted October 2, 2020 Author Share Posted October 2, 2020 6 minutes ago, Nova-Security said: 56 - 1 int telecom 07 autotest that is set to 00:00 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/44125-galaxy-3-48-line-test-call/#findComment-505123 Share on other sites More sharing options...
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