Good Afternoon All,

 

I purchased a second hand Visonoc ADT PM-360R but I cannot get into the installer menu to add my devices. I was wondering if anyone has any advice or could point me in the right direction?

 

Thank you

 

Tom

We don't allow defaulting information here.

I can only suggest you ask the person you bought it from.

Also do note that the ADT Visonic panels only accept ADT devices, they run on a slightly different frequency I believe.

Is it frequency or is it just unqiue string on the device ID number?

 

Either way I suspect the OP has wasted their money if they can't return the item or already have a house full of ADT devices.

In which case the eBayers of these ADT models all claim they will offer support as far as getting to the app screen if not any further.

 

Quote

UK Visonic devices sporting the 868-1 code will not work.

 

I suspect the 868 is the frequency, and '1' means 'non-ADT Devices' rather than a change in frequency.

Yes the frequency (only) is different. 

From what I know it is frequency they are all still 868, so a subtle change.

Blimey really, what an odd and presumably more expensive way of doing it.

5 hours ago, datadiffusion said:

Blimey really, what an odd and presumably more expensive way of doing it.

Not really remember Tyco own both so small tweak is probably easy

10 hours ago, sixwheeledbeast said:

We don't allow defaulting information here.

I can only suggest you ask the person you bought it from.

Also do note that the ADT Visonic panels only accept ADT devices, they run on a slightly different frequency I believe.

Thanks everyone for responding. Yes i have a number of ADT devices 868-0 ready to be installed. The installer menu requires a pin code, this is what I am stuck on. I see that it is not allowed to be disclosed on this forum, maybe someone could let me know how I might find it? 

 

37 minutes ago, Logan said:

The pin code is the engineer code. You can default it BUT WE CAN NOT GIVE THIS INFO ON THIS FOURM for security reasons 

 

Polite response only, thanks

7 hours ago, bev001 said:

 

Polite response only, thanks

Nothing impolite about the response and it's the only one you will get here I'm afraid.