It's muddying the water but it will still be on the device for a limited amount of time if the data is downloaded to the remote device, rather than parsing it remotely from a server.

Wouldn't be easily accessible but possibly recoverable from a missing device that wasn't encrypted.

Anything portable needs to be encrypted media IMO, too easy for it to go missing. Not to mention how bad it looks when you have ICO breathing on you when it's found and you didn't report it thinking there was nothing of importance to report.

1 hour ago, sixwheeledbeast said:

It's muddying the water but it will still be on the device for a limited amount of time if the data is downloaded to the remote device, rather than parsing it remotely from a server.

Wouldn't be easily accessible but possibly recoverable from a missing device that wasn't encrypted.

Anything portable needs to be encrypted media IMO, too easy for it to go missing. Not to mention how bad it looks when you have ICO breathing on you when it's found and you didn't report it thinking there was nothing of importance to report.

Let start with the legal stuff:

What we do is compliant.
Now let’s go with the realms of probabilities:

What we do isn’t likely to be breached.

 

Now let’s go with the very valid point you make:

It would be foolish to ignore any possibility, Our current system sends a job to a device. The Job contains very limited data. Job No., appointment, job type. The job info is pushed when the engineer accepts the job which would usually be in the morning and would therefore be on the PDA for the rest of the day until the job is returned (the risk period). The Data contained is the same as an engineer would have in paper format. No key holders, account info etc. IMO this is a safer option. Even a lost PDA only has current days unfinished jobs and then of course their is “periscope”.

Now my proposed system isn’t as secure BUT it is secure. The price of progress will hopefully not be too high.

 

I agree it's no worse than loosing paper jobsheet printouts, but still in an age of data being digital the security industry need to set an example.

Just pointing out that a lot of people don't consider what is lost when engineers loose devices. It's depends on your policies and even then employees may not think that way.

They may take screenshots of jobsheets (intentionally or by accident) store customer/engineers codes, manuals and other media. Having an encrypted device is a catch all for any company data not just your database.

 

6 hours ago, sixwheeledbeast said:

I agree it's no worse than loosing paper jobsheet printouts, but still in an age of data being digital the security industry need to set an example.

Just pointing out that a lot of people don't consider what is lost when engineers loose devices. It's depends on your policies and even then employees may not think that way.

They may take screenshots of jobsheets (intentionally or by accident) store customer/engineers codes, manuals and other media. Having an encrypted device is a catch all for any company data not just your database.

I asked some question today (I’m currently at home as a carer ?). There is SFA by way of Data on the toughbooks. Everything by way of manuals is on the drive and Data is from our UDL. Of course that doesn’t stop irregular copy’s or pics albeit I don’t understand why anyone would. The PDA captures pics but again these are part of the job sheet retuned to customer records. CASH can produce forms (questions) which are as much use as paper document and involve manual input to serve any use. I was shot down for mentioning encryption as being an irrelevance, I was offered a lesson on what we encrypt and why. TBH it seems I am wasting everyone’s time.

 

1 hour ago, jb-eye said:

I was shot down for mentioning encryption as being an irrelevance.

 

I'd be concerned of those words together. Lets hope your putting your faith in people that know what they are doing.

Here is an example of what I would expect a companies policy should be for any data on portable media.

Also note the attention specifically drawn to laptop power management, you need knowledge to execute but feasible.

5 minutes ago, sixwheeledbeast said:

I'd be concerned of those words together. Lets hope your putting your faith in people that know what they are doing.

I have absolute confidence for reasons I shouldnt disclose. We do not store relevant info on devices. I appreciate your concern it prompted me to ask the q even though I felt pretty dumb by the response. 

On 01/02/2022 at 18:49, PeterJames said:

Our AM is still running on some PC's but it has fell over a few times since but we have managed to fix it, I cant get it to work on my machine at all now though despite copying the adata winini froma working machine (which usually fixes most problems). Not sure what the difference is between the AM and Cash ap but the CASH ap does everything we need I cant think of a thing that it cannot do. By the sounds of things neither can you 

Just picked up on this. I’m very interested in your progression with CASH. I’m early days with implementation of our new DB and as I have already reported I believe some areas are weaker than AM where others are definite fixes such as the open and closing of pages you mention. The issue of dockets with CASH is mathematical and work flow. If you just want tick box’s you will be fine and you can’t miss something you never had, unfortunately we have been spoilt as jobsheets are a major factor in streamlining our processes and Mentor have been totally forthright in confessing their PDA product can not produce what we have.
Can a mod please give me access to these trade forums?

It's not in the trade area is it, I'm on mobile so haven't looked

47 minutes ago, jb-eye said:

Can a mod please give me access to these trade forums?

If it is the issue I suggested earlier it's a Admin only thing, mods can only sweep up and make tea.

 

28 minutes ago, james.wilson said:

It's not in the trade area is it, I'm on mobile so haven't looked

• Home
• Intruder Alarm Section
• Trade Only Area
• Trade IT
• Business Management Software
• Cash for Windows

Above is the nested sub-forums if that helps find it JW.

Ah OK I'll have a look