Hi All,

I have this night an alarm due to the supervision loss.

Could you tell me how can I keep the supervision but without alam.

Thanks in advance.

 

AH

 

1 hour ago, Akli Hamraoui said:

Hi All,

I have this night an alarm due to the supervision loss.

Could you tell me how can I keep the supervision but without alam.

Thanks in advance.

 

AH

 

Change batteries?

Signal issues?

I have 20% for the signal.

But how can I just remove the alarm and keep the supervision ?

You don't, the signal is not good enough. Try repositioning the sensor

Do you mean you would like an alert on the keypad rather that a tamper condition?

no, I would like just to disable the siren alarm for the supervision when there is a supervision loss.

Because now I receive in my risco application that there is a supervision loss but also my siren alarm causing me to wakup at 2am... and I want just to disable the siren.

Edited April 30, 20196 yr by Akli Hamraoui

I don't think you can, you need to fix the supervision issue as the detector probably won't work if it activated. That's the whole point of supervision alarms

6 hours ago, Akli Hamraoui said:

no, I would like just to disable the siren alarm for the supervision when there is a supervision loss.

Because now I receive in my risco application that there is a supervision loss but also my siren alarm causing me to wakup at 2am... and I want just to disable the siren.

You might aswell take it out and fit a Yale?

As has already been said, supervision loss is often due to faulty batteries in the detectors. If you disable alarm on supervision loss, how will you know when there's a problem ? and then what would be the point of having the alarm ?.

How long has the system been installed and when were the batteries last changed ?, It might be a good idea to have the system checked by a competent engineer and all batteries tested / changed rather than mess about with it yourself.

Edited April 30, 20196 yr by Specialist