i don't know of a decent free one? Also id be wary offering any customer a free service

how you going to support it?

I use Texecom Cloud, it works well. 

Wouldnt be without it now. Pays for itself.

 

In what ways do you consider it pays for itself?

 

We looked at it the other day and for us its probably not worth the investment right now, are we missing something?

2 hours ago, mark auto QA said:

 

In what ways do you consider it pays for itself?

 

We looked at it the other day and for us its probably not worth the investment right now, are we missing something?

Not enough installs and work?

The whole remote service side is fully automated, leaving nothing left to do on that side. Everything is fully audit trailed for compliance, again no record to manually update. No software to install means even more time saved as there is no messing about with programs and windows update issues. Real-time over the air updates and modifications via browser or smartphone, just like using wintex. It saves time, so it saves money. In the scheme of things the cost is nothing, we are charging  large clients an annual fee for online portal access to see multiple sites status and additional costs per user login .... No brainier, it’s all paid for.

13 hours ago, al-yeti said:

Not enough installs and work?

 

Partly the issue - plenty of work but its more bits and bats of additions rather than full installs. 

We also use CASH software so anything we do remotely on the portal would need to be cross referenced  - so I think any savings on engineer time would be lost again in admin time. 

Surely 10 minutes or less of office admin time is far less than at least an hour of engineer time and fuel costs. There is your your saving right there ?

 

 

11 hours ago, PSE said:

Surely 10 minutes or less of office admin time is far less than at least an hour of engineer time and fuel costs. There is your your saving right there ?

 

 

 

thought you'd moved to orisec ?

No mate, I’m installing various bits of their kit, I installed one of their newer CP10 panels earlier today and it’s really good kit, but needs a couple of tweaks stil. My preferred kit is still Texecom, installing loads of it at the min and accounts for 90% of our intruder side. Smartcom connected systems are growing nicely... works well for us.

Edited February 1, 20197 yr by PSE

17 minutes ago, PSE said:

 I installed one of their newer CP10 panels earlier today and it’s really good kit,

 

okay, have a twitter like...