What are the deciding factors in your go to system. Do you use a few brands or just stick to the one. 

There is a problem with using lots of different brands, engineers have to know how to program lots of panels.

No one can know all about all brands, I'd say a company can train and support a few well, all less so. Specialise in a few, train and know the products well. Much like cars you wouldn't take your merc to Hyundai garage 

13 minutes ago, james.wilson said:

No one can know all about all brands, I'd say a company can train and support a few well, all less so. Specialise in a few, train and know the products well. Much like cars you wouldn't take your merc to Hyundai garage 

How do you know he has a Merc?

sorry I meant BMW or audi...

39 minutes ago, james.wilson said:

No one can know all about all brands, I'd say a company can train and support a few well, all less so. Specialise in a few, train and know the products well. Much like cars you wouldn't take your merc to Hyundai garage 

Depends on what engine they carry these days .....

I had my breakfast and about £25 of coffees at the Audi garage the other morning foc, don't knock them. 

Best brand I've found to deal with driving

8 hours ago, norman said:

 about £25 of coffees  

I bet you were climbing the ceilings by the end of it.

 

I spent a nice afternoon in Merc a few months back only 2 Lattes. I managed to plug my laptop in and get more work done than I normally would at the office, their setup is far better than Jags I do miss my Jag though

I was only climbing the ceiling because it took them 3hrs to do a 30 minute job. 

 

I booked a waiting appointment for the fuel cap solenoid to be changed (20 min job as I'd already removed the inner side panel for them) told it would take 30 mins and I could wait. 

 

3 hours it took them, worse places to sit and wait I guess but I won't be funding the fancy showroom and free cafe menu for anything outside of the warranty.