JonJR Posted August 2, 2018 Share Posted August 2, 2018 Hi, We’ve had a monitored alarm for a few years, it’s recently stopped working, it rings the monitoring station but they can’t hear us and we can’t hear them. It does occasionally work. It’s only a theory but could it be the heat, something expanding? Main alarm unit is in the loft and it gets unbearably hot up there and we’ve only noticed the issue the last month. Don’t want to get them out and find it’s something stupid that will take me 2 mins to sort. Cheers Quote Link to comment Share on other sites More sharing options...
al-yeti Posted August 2, 2018 Share Posted August 2, 2018 Are you in u.k? What you mean it rings monitoring station and they can't hear you? Make model of alarm.? Quote Link to comment Share on other sites More sharing options...
JonJR Posted August 2, 2018 Author Share Posted August 2, 2018 (edited) Yep in UK, it’s a Veritas R8 plus. There’s a speaker and microphone unit, if a burglar enters the system rings monitoring station and they come on and ask for password, the alarm is ringing them but they can’t hear anything. It only seems to have been going on for the last month, it worked okay yesterday morning but down again today. Edited August 2, 2018 by JonJR Quote Link to comment Share on other sites More sharing options...
MrHappy Posted August 2, 2018 Share Posted August 2, 2018 (edited) from a company nr York ? Edited August 2, 2018 by MrHappy Quote Mr Veritas God Link to comment Share on other sites More sharing options...
JonJR Posted August 2, 2018 Author Share Posted August 2, 2018 That’s the one, they’ve actually been good, have 2 premises alarmed with them for nearly 8 years. Quote Link to comment Share on other sites More sharing options...
norman Posted August 2, 2018 Share Posted August 2, 2018 At what cost? Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
JonJR Posted August 2, 2018 Author Share Posted August 2, 2018 Monitoring is only £45 ish a quarter. Which is a lot less than ADT. Would recommend them. Quote Link to comment Share on other sites More sharing options...
MrHappy Posted August 2, 2018 Share Posted August 2, 2018 15 minutes ago, JonJR said: That’s the one,. Without Prejudice. Cheapest plastic panel with mickey mouse 2 way audio, connected to monitoring station bloke sat a spare bedroom somewhere nr York 1 Quote Mr Veritas God Link to comment Share on other sites More sharing options...
JonJR Posted August 2, 2018 Author Share Posted August 2, 2018 He must share his spare room as I’ve spoken to a few of them over the last few days and they are on the phone EVERY time the alarm is triggered. And I know for a fact a very large chain of bookmakers use them. Quote Link to comment Share on other sites More sharing options...
al-yeti Posted August 2, 2018 Share Posted August 2, 2018 48 minutes ago, JonJR said: He must share his spare room as I’ve spoken to a few of them over the last few days and they are on the phone EVERY time the alarm is triggered. And I know for a fact a very large chain of bookmakers use them. Ok so what are they called , or its secret? Quote Link to comment Share on other sites More sharing options...
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