Hi All,

 

I was wondering if anyone had any experience of taking over an existing ADT alarm system for a client?

 

I have been approached by a prospective client who has an existing ADT install of over 10 years old. They have decided to cancel their ADT contract and have asked me to take a look.

 

Am I right in thinking ADT install a different type of panel to most?

 

I know installing a complete new system is the belt and braces answer but I didnt want to quote for this unless it really was necessary.

 

Regards

Alex 

Probably usual story they don't want to pay, probably well maintained but never been upgraded , what happens if your maintenance charges are same as ADT will they still pay?

 

Unless it's a lesecure or whatever it's called or domonial they all straight forward , those to stay clear 

Thanks for the reply.

 

Its a long winded story and I wont go in to it here but it wasn't money (apparently).

 

Will ADT hand it over or will it be a case of a hard reset and start again?

 

 

1 hour ago, SFB Solutions said:

Thanks for the reply.

 

Its a long winded story and I wont go in to it here but it wasn't money (apparently).

 

Will ADT hand it over or will it be a case of a hard reset and start again?

 

 

Reset, ADT will for a charge sometimes

 

What panel

I'd be looking to crash and reprogramme any takeover liability wise.

 

Will ADT hand what over?

35 minutes ago, norman said:

I'd be looking to crash and reprogramme any takeover liability wise.

 

Will ADT hand what over?

Probably means engineer code

 

But I believe they do setup as a standalone system on a last call no?

Yes I meant engineers code.

 

Thanks for the help so far

I'd hope as trade he wouldn't expect a co to disclose the engineer code.

 

Yes if they are requested then they will default, but often the contracts are cancelled between visits so to speak.

Just now, SFB Solutions said:

Yes I meant engineers code.

No.

Assuming Galaxy would it not have custom firmware?

I am sure they would come out for a non-contract fee and default codes for you...

I am meeting the client soon and will take a look at the equipment to ascertain what they have, I must admit I'm expecting it to be a galaxy with custom firmware but we will see.