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I have been called out to an IP PTZ camera which had video loss. I have tested the power on camera and seems to look OK camera does self testing properly. I have tested out CAT5 cable and there is nothing wrong with cable. Any clue what can be the fault ? Or its just camera went faulty ?

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https://www.thesecurityinstaller.co.uk/community/topic/40526-ip-ptz-no-video/
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Is the link light coming on? 

Can you access its web page?

ping it?

discover it with the manufacturers ip config software?

is there a hard reset procedure?

what kind of camera is it?

why is my leg wet?

is tesco still hiring?

Edited by petrolhead
  • Upvote 1

You can not ping it On NVR you can see triangle next to the internal IP of the camera like its not connecting at all. I have tested data cable with tester and all looks fine there.

I think Tesco is hiring all the time :D 

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