I have a yellow light on the control unit that states 'call installer'

The log also reports "Tamper Z07 Rstr" which is the remote input panel

 

This was after the property lost power and was hard-reset at the fuse box.

 

Any suggestion is welcome

Sounds as if you have a faulty battery, the tamper has been 'restored' so could be a PIR or DT that shows 'tamper' until

it's properly powered up for a few seconds, I think some Riscos are known for this.

 

I would get someone in for a full service and battery change.

Call the installer?

Besides calling a security engineer in place of the actual installer (whom has ceased to trade) is there anything that could be done in the mean time?

 

When you enter the user code it beeps, tells you of problems but doesn't allow the setting of the alarm.

Has to be reset and repaired , you could get the company out or call any company to programme it for user reset etc

Thanks for the advice : this is now resolved.

 

Contacted a local intruder alarm company, they reset the engineers code and all is well once more

Edited January 26, 201610 yr by nvturner