Evening gents,

 

Bit of a strange one, but hopefully someone can help. Got a site we've just installed CCTV on and the customer wants remote access. The NVR is on the internal network OK. When trying to set up the ports, I noted the WAN IP of the Draytek had a local address, and on further investigation it seems as though the customer's internal network goes through two routers. The broadband comes in through the Infinity modem, goes into a Cisco router which then goes into a Draytek Vigor 2860 router, to which our CCTV is connected (via a 4 port switch off the PC next to the NVR 80 metres away). I thought it might be a bit of a long shot, but I've tried to forward ports on both routers with no joy (I know port forwarding isn't ideal, but the customer is happy with this (there's loads of them forwarded anyway)). Running a CAT5 back to the comms room is going to be a major ball ache and all other ports nearby are on the Draytek router, too. Any ways around this without getting too involved? Site has no IT support as such, just "a guy" on site that looks after it. He didn't really seem to know a lot about what was going on (routers all on default log ins etc, so I'm guessing it was set up in-house)

 

I will likely going to tell him to get someone in to do it, but it'd be interesting to know if it's possible either way!

Put a switch on the ethernet wan port if the dratek and bypass it, port forward on the internet facing router

That was my first thought (or just plug straight into the Cisco) but new cabling is going to be a nightmare. Unless I can use the existing port for my NVR and plug the customer's PC into the next closest socket, splitting via a switch if needs be?

Yeah or it will only be 100meg on the wan port of the draytek you can use 2 pairs for the 100 meg for the draytek and 2 pairs for your unit back to the wan facing router.

Forgot about using the unused pairs for a second 10/100 connection, that might be worth looking at. Nice one.

It's double NAT'ed by the sounds of things.

 

If this is the case there are a few ways to resolve.

Remove NAT from one device.

Correctly configure the NAT to stagger through the deivces.

Or worse case option is to DMZ the first NAT device (useful to check for double NAT)

on the draytek, forward ports to the DVR ip, and on the other router, forward the ports to the draytek router IP. for large IP installs, we put all our stuff behind our own router anyway so do this all the time.

Worse case install power line?