Killjoy.

Hello Galaxy Guy, I think some allow their software to be downloaded and then licenced to the user whilst others are only on a sale basis (could be wrong..).

no gg i dont but i doubt any firm would restrict it to trade so same as the others available

I was under the impression it was still licensed, we still have to fill in a form the get updates

 

http://www.security.honeywell.com/uk/products/intruder/control-panels/accessories/programming/466168.html

 

Part Number  Description   R056-CD-L Galaxy Remote Servicing Suite kit with license R057-CD-DG Galaxy Remote Servicing Suite (Network enabled) with one Dongle R058-CD-DG Galaxy User Management Suite, with one Dongle YY0-0010 Additional 1-user dongle for R057 and R058

 

 

Doesnt the software generate a password for virgin sites which is unique to your license number ? 

And its not freely downloadable.

Doesnt the software generate a password for virgin sites which is unique to your license number ?

Didn't know that

Didn't know that

With dongle version ?

We have full undongled version on server. if you go to site and use laptop that has a version installed and try to connect to a panel that has already been connected to by RSS it wont let you even if the UDL password in the comms is the same.

 

Any sites that have been connected to via RSS on server we have to export site from server and import on laptop for it to connect, so there must be something going on.

 

Only have issues with G3 panels

But there's nothing on the panels stopping you from connecting except the password....?

Password, system ID and site ID required in filled in, if its a new site UDL password will do for G2 but once a G3 connects the software gives it a system ID

 

If you do a automated call via RSS it creates a virgin site and gives the panel a system ID which the only way to get round is to crash the panel, unless you have the system ID

But there's nothing on the panels stopping you from connecting except the password....?

 

Correct, but RSS also performs secondary checks.

 

Password, system ID and site ID required in filled in, if its a new site UDL password will do for G2 but once a G3 connects the software gives it a system ID

 

If you do a automated call via RSS it creates a virgin site and gives the panel a system ID which the only way to get round is to crash the panel, unless you have the system ID

 

Agreed, but as above, the password is the only protection. If you have the password, you can request any information from the panel. 

 

Once RSS gets authenticated with the password, it then checks the other ID's for matches. It does this by requesting the panel values and then checking that they match the values stored in the site.

 

We have full undongled version on server. if you go to site and use laptop that has a version installed and try to connect to a panel that has already been connected to by RSS it wont let you even if the UDL password in the comms is the same.

 

Any sites that have been connected to via RSS on server we have to export site from server and import on laptop for it to connect, so there must be something going on.

 

Only have issues with G3 panels

 

What is the error message that RSS gives ?   If the password is correct, then it will complain that the site ID or something else does not match.  In the newly created site on the new system, you need to add these values in.  There's no other seeding of the RSS password.