leo01 Posted July 8, 2015 Share Posted July 8, 2015 I had a local company out to my house where i had an ADT alarm. They did something - a reset of some sort. The engineering code has been reset and i have it too. The local company didnt want me to have it but said its my alarm and if you want to manage it you need to give it to me too. so it was reset to a code which we both knew. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38757-split-transfer-of-engineers-codes-subs-sharing-codes/ Share on other sites More sharing options...
9651 Posted July 8, 2015 Share Posted July 8, 2015 And what happens if you accidentally not knowingly fudge the programming on your alarm, it then doesn't work as intended, who do you blame then? Why do you need the engineering code if its maintained by somebody else? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38757-split-transfer-of-engineers-codes-subs-sharing-codes/#findComment-423398 Share on other sites More sharing options...
leo01 Posted July 8, 2015 Author Share Posted July 8, 2015 Why, would I ever go into engineering mode? I wouldn't. Problem is the alarm companies keep the code and if you want to leave them you tied in. Like ADT. I can then move to another company if I want. I wouldn't mess around with the system without knowing that I might mess it up. So far had the engineering code for the last three years never went in there. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38757-split-transfer-of-engineers-codes-subs-sharing-codes/#findComment-423400 Share on other sites More sharing options...
leo01 Posted July 8, 2015 Author Share Posted July 8, 2015 Why, would I ever go into engineering mode? I wouldn't. Problem is the alarm companies keep the code and if you want to leave them you tied in. Like ADT. I can then move to another company if I want. I wouldn't mess around with the system without knowing that I might mess it up. So far had the engineering code for the last three years never went in there. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38757-split-transfer-of-engineers-codes-subs-sharing-codes/#findComment-423401 Share on other sites More sharing options...
norman Posted July 8, 2015 Share Posted July 8, 2015 All about liability Leo. and as above any company worth their salt can default and reprogram so no real issue to a capable co. Nothing is foolproof to a sufficiently talented fool. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38757-split-transfer-of-engineers-codes-subs-sharing-codes/#findComment-423402 Share on other sites More sharing options...
leo01 Posted July 8, 2015 Author Share Posted July 8, 2015 before I tried to find someone who would mange the ADT alarm. I had a lot of problems of anyone who would take it because of issues with the engineer code, they were concerned even after reset they may not get into the alarm. Since then I don't want to give that up. To be honest I'm sure in the log it details when the engineering code is logged in with anyways. I understand where you are coming from though. If I didn't have that initial headache like this chap is who started the thread I wouldn't have been so concerned about having the code. Oh also to actually get the code reset for a new company - they charge. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38757-split-transfer-of-engineers-codes-subs-sharing-codes/#findComment-423410 Share on other sites More sharing options...
Lwillis Posted July 8, 2015 Share Posted July 8, 2015 As others have said any decent company can default the codes and don't know what they are doing if they can't, they cannot be servicing it properly if they don't have the engineer code. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38757-split-transfer-of-engineers-codes-subs-sharing-codes/#findComment-423428 Share on other sites More sharing options...
sixwheeledbeast Posted July 8, 2015 Share Posted July 8, 2015 I have split this thread as it is a slightly different topic even though related. Companies should not share engineer's codes with customers, for liability reasons as above. They can't guarantee that you aren't going to program things out, for example. I believed part of the standards state the customer should not be able to access the engineers menus. As for a "code reset" you are defeating the point of a reset if you bypass this. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38757-split-transfer-of-engineers-codes-subs-sharing-codes/#findComment-423429 Share on other sites More sharing options...
al-yeti Posted July 8, 2015 Share Posted July 8, 2015 Most devices have some kind of engineer access right down to washing machines , mostly leaked out info on google , but should they have a right to access? Don't think so Maybe new rules with quals will include transfer policy Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38757-split-transfer-of-engineers-codes-subs-sharing-codes/#findComment-423452 Share on other sites More sharing options...
sixwheeledbeast Posted July 8, 2015 Share Posted July 8, 2015 Most devices have some kind of engineer access right down to washing machines , mostly leaked out info on google , but should they have a right to access? Don't think so Yep, I have heard of people damaging there LCD TV's from messing about in the engineers menu. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38757-split-transfer-of-engineers-codes-subs-sharing-codes/#findComment-423475 Share on other sites More sharing options...
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