Yes but you'd kn.... Oh!

Have you been using the alarm John?.

8 years etc!, but at the end of the day the end user doesn't know, he has a problem, '8 years blah' means nowt to him, speak to him in English, not engineers talk if you want to give advice at all surely?.

What we're all suggesting OP, is that length of time is exceptional without a problem re batteries.

I must confess I can be very guilty of this and forget to plug the translator in

Does risco report loss of unit, or is it an option so it can be disabled?

Would our replies be this 'curt' if it were a prospective take over and/or remedial work as opposed to a forum question?.

Mine would but that's maybe why I don't deal with end users

Some one some where has to, without them we have no business.

Agreed r, id say those that ott in public need to be trade only.

Some one some where has to, without them we have no business.

a customer is a customer simple as,it's what pays our wages.....

Some one some where has to, without them we have no business.

That's what frontline guys become quite good at. I spend 99% of my time talking to developers or engineers so you get used to certain lingo.

Mrs Matt had a dns resolution issue the other day and I told her this. She said if you don't fix it, you'll have an issue. I understood the message loud and clear.