Security4me Posted December 9, 2012 Author Share Posted December 9, 2012 All right, I guess I'll have to have the panel exchanged. Yes it has to be data issue as it does the same thing even the data wires are not connected. And control panel can see the keypad when data line is connected because RX and TX are blinking. Thank you all so far for the help. Hope it's the keypad and not main board which is broken.. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/33718-utc-advanced-advisor-failure-mode/page/2/#findComment-295964 Share on other sites More sharing options...
MrHappy Posted December 9, 2012 Share Posted December 9, 2012 where has the product come from ? Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/33718-utc-advanced-advisor-failure-mode/page/2/#findComment-295966 Share on other sites More sharing options...
Ronnie Posted December 9, 2012 Share Posted December 9, 2012 I dont know the panel do yourself a favour and keep it that way.. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/33718-utc-advanced-advisor-failure-mode/page/2/#findComment-295968 Share on other sites More sharing options...
Security4me Posted December 9, 2012 Author Share Posted December 9, 2012 MrHappy: I bought it from the local UTC security dealer. RFS: I see you don't much appreciate ATS.. Hope I had better idea of their products _before_ I bought that set... Doh. I've done so hard work installing and cabling everything that I'm not willing to uninstall everything. What comes to that faulty panel I'm unwilling to believe that I broke it as I really believe I know what I'm doing. Otherwise I'd leave the installation to others. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/33718-utc-advanced-advisor-failure-mode/page/2/#findComment-295969 Share on other sites More sharing options...
Ronnie Posted December 9, 2012 Share Posted December 9, 2012 MrHappy: I bought it from the local UTC security dealer. RFS: I see you don't much appreciate ATS.. Hope I had better idea of their products _before_ I bought that set... Doh. I've done so hard work installing and cabling everything that I'm not willing to uninstall everything. What comes to that faulty panel I'm unwilling to believe that I broke it as I really believe I know what I'm doing. Otherwise I'd leave the installation to others. what country are you in? did you serious chose the ATS over all the other options out there?????? take it back (even take the hit if you have to) as it's the most over engineered, totally unfriendly panel ever invented by man. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/33718-utc-advanced-advisor-failure-mode/page/2/#findComment-295970 Share on other sites More sharing options...
Security4me Posted December 9, 2012 Author Share Posted December 9, 2012 it's the most over engineered, totally unfriendly panel ever invented by man. This is what the salesman forgot to mention. In the beginning I was thinking DSC but somehow I bought this. I should have done my homework better. At least you're not telling it to be unreliable, unsecure or so... Link to comment https://www.thesecurityinstaller.co.uk/community/topic/33718-utc-advanced-advisor-failure-mode/page/2/#findComment-295974 Share on other sites More sharing options...
Ronnie Posted December 9, 2012 Share Posted December 9, 2012 This is what the salesman forgot to mention. In the beginning I was thinking DSC but somehow I bought this. I should have done my homework better. At least you're not telling it to be unreliable, unsecure or so... states? i think you the range of panels over there is fairly limited? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/33718-utc-advanced-advisor-failure-mode/page/2/#findComment-295981 Share on other sites More sharing options...
Security4me Posted December 10, 2012 Author Share Posted December 10, 2012 Update: Nothing was broken. Control unit just needed firmware upgrade to communicate with the keypad. Which I see is fairly odd but I don't care. Now it's fully working and configured. Pretty impressive device, kinda control freaks heaven which I like as I like challenges and tweaking.. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/33718-utc-advanced-advisor-failure-mode/page/2/#findComment-296033 Share on other sites More sharing options...
james.wilson Posted December 10, 2012 Share Posted December 10, 2012 Thanks for the follow up securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/33718-utc-advanced-advisor-failure-mode/page/2/#findComment-296034 Share on other sites More sharing options...
Oxo Posted December 10, 2012 Share Posted December 10, 2012 As I said "something wrong with it". Needing a firmware update is`nt what you would expect and makes me even more "aware" of this panel. As above ta for the update. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/33718-utc-advanced-advisor-failure-mode/page/2/#findComment-296035 Share on other sites More sharing options...
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