I don't think Rulland meant that you were the cowboy but that anyone who made that mistake was.

I agree, I read it as a statement not a dig at you personally!

I agree, I read it as a statement not a dig at you personally!

Sorry, long week.

Morning all,

I was grafting all weekend so had an early night yesterday!, and yes the comment was aimed at the 'cowboy' who installs Prems etc and knows naff all about them.

Apologies if it seemed I was accusing-not my intent-and thanks guys for defending me.

Richard.

Before you all condemn the alarm company ..... we don't know yet if they installed it or just sold the kit to the OP.

Before you all condemn the alarm company ..... we don't know yet if they installed it or just sold the kit to the OP.

I still stand by my statement, you can't leave a customer waiting for a week with no follow up.

Before you all condemn the alarm company ..... we don't know yet if they installed it or just sold the kit to the OP.

Daft however you look at it IMO. ie. selling gear to public or installing equipment you don't support.

Or it could be a pro company with coms contract and customer is after a free reset on here we would never know.

I still stand by my statement, you can't leave a customer waiting for a week with no follow up.

OP only mentioned 'company'. he could have bought from retail/online if so, not really their fault or problem.

OP only mentioned 'company'. he could have bought from retail/online if so, not really their fault or problem.

Exactly. I don't like to see members slating "the company" without knowing the facts. There's always 2 sides.

unless its a square

i know you like poor jokes paul

i know you like poor jokes paul

Yeah, but not that poor