rickbalfour Posted June 4, 2018 Share Posted June 4, 2018 HI, I have a Galaxy 16 Plus installed in the house I have moved in to but cannot afford the annual maintenance cost. I have the engineer's code and engineer's manual. I had hoped to be able to send an alert to my mobile phone if there was an intruder (as I could with a cheap and cheerful system I installed in my previous house). I have entered my mobile phone number in the communications settings and connected the box to the phone line. The phone line was then engaged (indefinitely, I have now unattached it) but I get no alerts on my mobile phone. Is there a way I can achieve my goal? Kind Regards Richard Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42131-galaxy-16-plus-communications-conundrum/ Share on other sites More sharing options...
The Arab Posted June 4, 2018 Share Posted June 4, 2018 If the phone line wasn't connected before you started it may be that the system has been hit by lightning so disconnected, you can check this by doing a continuety test with a multi meter check between phone line b terminal and earth (it may be a teminal and earth) if you get a reading of about 10 ohms or less the pcb is damaged 1 Trade Member Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42131-galaxy-16-plus-communications-conundrum/#findComment-476908 Share on other sites More sharing options...
rickbalfour Posted June 4, 2018 Author Share Posted June 4, 2018 The phone line is working fine. I have checked it with a phone. I have attached a photo showing the connection to the phone line (black wire on left). I have used the same socket as was being used previously (albeit connected to Virgin now, rather than BT). I'm not sure which PCB you're talking about. I assume the issue is that normally the outgoing messages go to a specialist piece of software (?) but I just want to send a text to my mobile phone and not sure if that's possible. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42131-galaxy-16-plus-communications-conundrum/#findComment-476909 Share on other sites More sharing options...
james.wilson Posted June 4, 2018 Share Posted June 4, 2018 if you have programmed the digi side it won't work direct to a phone 1 securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42131-galaxy-16-plus-communications-conundrum/#findComment-476911 Share on other sites More sharing options...
rickbalfour Posted June 4, 2018 Author Share Posted June 4, 2018 I haven't programmed the digi side as I'm not sure what a digi side is but someone else may well have done. I have attached a photo of the control panel, which is digital, so I assume that could mean the digi side is programmed (and it wont message directly to a phone)? If that's the case can I put software or an app on an ipad, which would receive the message? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42131-galaxy-16-plus-communications-conundrum/#findComment-476912 Share on other sites More sharing options...
al-yeti Posted June 4, 2018 Share Posted June 4, 2018 19 minutes ago, rickbalfour said: I haven't programmed the digi side as I'm not sure what a digi side is but someone else may well have done. I have attached a photo of the control panel, which is digital, so I assume that could mean the digi side is programmed (and it wont message directly to a phone)? If that's the case can I put software or an app on an ipad, which would receive the message? As above you said you entered the phone number, that com device is not a dialler like a speech dialler so won't do what you want it to do You will need to buy a stand alone dialler to connect to a trigger 1 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42131-galaxy-16-plus-communications-conundrum/#findComment-476913 Share on other sites More sharing options...
rickbalfour Posted June 4, 2018 Author Share Posted June 4, 2018 OK. Thanks for the information The Arab, James Wilson and Al Yeti. I'll have a look into getting a stand alone dialler. Thanks for taking the time to help me out. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42131-galaxy-16-plus-communications-conundrum/#findComment-476915 Share on other sites More sharing options...
The Arab Posted June 4, 2018 Share Posted June 4, 2018 Your only other option was to programme the telephone number/s you want it to dial into the receiver tele number and put any 4 digit account number in other than 0000 and when the alarm activates it'll call the numbers 8 times and just beep at you. But best invest in a speach dialler that way you can acknowledge any activation message 1 Trade Member Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42131-galaxy-16-plus-communications-conundrum/#findComment-476916 Share on other sites More sharing options...
james.wilson Posted June 5, 2018 Share Posted June 5, 2018 I'm fairly sure a 16+ can dial directly a mobile etc. It's been a few years since I've worked on a 16+ though. I'll check a manual when i get to a pc 1 securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42131-galaxy-16-plus-communications-conundrum/#findComment-476922 Share on other sites More sharing options...
norman Posted June 5, 2018 Share Posted June 5, 2018 It will dial any number but will fault when it doesn't get the kiss off. 1 Nothing is foolproof to a sufficiently talented fool. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/42131-galaxy-16-plus-communications-conundrum/#findComment-476925 Share on other sites More sharing options...
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