Hi,

 

I have a customer who has forgotten the password they were given at install and now can't get hold of the original installation company (typical).

 

Does anybody know of a way to reset the machine back to factory default? Preferably without clearing the HDD. 

 

I know how to do other machines by shorting onboard jumpers but this isn't a machine I'm familiar with.

 

xVision XHD 4channel XHR1080D4

 

Willing to pay if necessary.

 

Cheers,

 

J

2 hours ago, JohnnyFish said:

Willing to pay if necessary.

 

That'll be £100, please.

 

Quote

Q: I have changed the password but forgot the new password, how can I access the system? A: If you forget system password, please contact your place of purchase or the Xvision Technical team. We strongly suggest to set a password that is easy to be remembered and relatively safe

 

Y3k are the suppliers, I have no idea of what the default password would be

Yep they say to contact them in a very SystemQ way, I'd possibly expect a return of unit to be required

Yeah, I've seen that on their site, I was hoping someone had managed to reset it themselves.

 

Never mind, I've emailed them and follow up with a call first thing.

 

I have an IT guy that might be able to run brute force as its only 8 characters max with unlimited attempts.

 

Thanks anyway,

 

J

1 minute ago, JohnnyFish said:

 

 

I have an IT guy that might be able to run brute force 

Nah

Yo can reinstall the software they used to send out discs

Easier than I thought!

 

Called their tech support today who gave me a code that got me straight in!!

 

Result!

 

 for the replies nevertheless.

 

J

42 minutes ago, JohnnyFish said:

Easier than I thought!

 

Called their tech support today who gave me a code that got me straight in!!

 

Result!

 

 for the replies nevertheless.

 

J

Worth having a code on it then

53 minutes ago, al-yeti said:

Worth having a code on it then

I’m lead to believe it changes daily but thanks for the pointless replies to the thread, top banter.