nvturner Posted January 22, 2016 Share Posted January 22, 2016 I have a yellow light on the control unit that states 'call installer' The log also reports "Tamper Z07 Rstr" which is the remote input panel This was after the property lost power and was hard-reset at the fuse box. Any suggestion is welcome Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39623-call-installer-scantronic-9651-cooper-security-9930/ Share on other sites More sharing options...
datadiffusion Posted January 22, 2016 Share Posted January 22, 2016 Sounds as if you have a faulty battery, the tamper has been 'restored' so could be a PIR or DT that shows 'tamper' until it's properly powered up for a few seconds, I think some Riscos are known for this. I would get someone in for a full service and battery change. So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39623-call-installer-scantronic-9651-cooper-security-9930/#findComment-438831 Share on other sites More sharing options...
sixwheeledbeast Posted January 22, 2016 Share Posted January 22, 2016 Call the installer? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39623-call-installer-scantronic-9651-cooper-security-9930/#findComment-438834 Share on other sites More sharing options...
nvturner Posted January 25, 2016 Author Share Posted January 25, 2016 Besides calling a security engineer in place of the actual installer (whom has ceased to trade) is there anything that could be done in the mean time? When you enter the user code it beeps, tells you of problems but doesn't allow the setting of the alarm. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39623-call-installer-scantronic-9651-cooper-security-9930/#findComment-438995 Share on other sites More sharing options...
al-yeti Posted January 25, 2016 Share Posted January 25, 2016 Has to be reset and repaired , you could get the company out or call any company to programme it for user reset etc Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39623-call-installer-scantronic-9651-cooper-security-9930/#findComment-439000 Share on other sites More sharing options...
nvturner Posted January 26, 2016 Author Share Posted January 26, 2016 Thanks for the advice : this is now resolved. Contacted a local intruder alarm company, they reset the engineers code and all is well once more Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39623-call-installer-scantronic-9651-cooper-security-9930/#findComment-439060 Share on other sites More sharing options...
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