alterEGO Posted May 7, 2014 Share Posted May 7, 2014 I stopped working so much a while ago when the company bank balance improved. I work hard but very rarely at the weekend now, and just a little in the evening from home. Not for family or kids for me, I just don't like being stressed all the time and find I'm now more productive during the week. It also trains your clients to understand you are not available at any time they see fit. Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted May 7, 2014 Share Posted May 7, 2014 It also trains your clients to understand you are not available at any time they see fit. This is the hardest thing, especially if you previously were. However, I'd say that is a bit easier for the smaller co now with auto attendent etc etc.. Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
norman Posted May 7, 2014 Share Posted May 7, 2014 It also trains your clients to understand you are not available at any time they see fit. Exactly, people think they are indispensable, but the more available you are the more availability people expect, manage their expectations from the start imo 1 Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
datadiffusion Posted May 7, 2014 Share Posted May 7, 2014 (edited) Exactly, people think they are indispensable, but the more available you are the more availability people expect, manage their expectations from the start imo Agreed but when you are very small / starting from nothing, the fact you're are not the faceless co. can be your USP and how you get chosen over bigger co's. I'm not saying that has to mean you are on the phone 24/7, but that's often how it works out, isn't it? So I think its an almost inevitable trap to fall in when starting out. Its true it could have been better managed by me, but I'm getting there and now all customers have it in writing how and when they can contact me depending on what they've paid for, the message has got through. Edited May 7, 2014 by datadiffusion Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
norman Posted May 7, 2014 Share Posted May 7, 2014 (edited) Agreed with the small co scenario, but Matthew openly says he's spent 1 million squid... so I'd'd be pretty pissed if I was still tied to the phone and had never been on a family holiday, after all remind me why we work again? Edited May 7, 2014 by norman Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
matthew.brough Posted May 7, 2014 Share Posted May 7, 2014 Indeed. My main issue is MAS. With immense reluctance I have given them a VPN connection to my database so that they can support alarm processing in an emergency situation. Our network is quite redundant and in theory if say MASA failed you could click on B or C, click make active and everything would carry over. Reality is generally receivers fail and don't switch and certain services need restarting. Plan B is getting a good IT person delegated to do IT bits and get MAS to do what he can't do with the hope should we ever have a server failure that they could between them sort it out. I couldn't sit on holiday, isolated from everyone and just hope all was ok. Maybe the comfort would be having a separate mobile that if the pair of them couldn't sort it out they could call. I'd probably rest then. Quote www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
norman Posted May 7, 2014 Share Posted May 7, 2014 All this talk of redundancy, what happens when your heart pops? Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
alterEGO Posted May 7, 2014 Share Posted May 7, 2014 We put up the bunting and all go for a piss up? Quote Link to comment Share on other sites More sharing options...
norman Posted May 7, 2014 Share Posted May 7, 2014 Apart from that... Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
matthew.brough Posted May 7, 2014 Share Posted May 7, 2014 All this talk of redundancy, what happens when your heart pops? When? Thanks for the optimism If it happened today, it would be a major problem. Quote www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
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