goodwin Posted August 30, 2011 Share Posted August 30, 2011 Where could I find information on setting up a maintenance contract for customers (cctv and intruder), I mean what needs to be in there and any pitfalls Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32023-help-setting-up-a-maintenance-contract/ Share on other sites More sharing options...
MrHappy Posted August 30, 2011 Share Posted August 30, 2011 Where could I find information on setting up a maintenance contract for customers (cctv and intruder), en/ bs/ ncap would be a good start any pitfalls getting sued / loosing money ? Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32023-help-setting-up-a-maintenance-contract/#findComment-276845 Share on other sites More sharing options...
Ronnie Posted August 30, 2011 Share Posted August 30, 2011 en/ bs/ ncap would be a good start getting sued / loosing money ? ever the optimist... Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32023-help-setting-up-a-maintenance-contract/#findComment-276846 Share on other sites More sharing options...
MrHappy Posted August 30, 2011 Share Posted August 30, 2011 ever the optimist... my glass may be half full, chipped, lip stick stained with a tab end chucked in it....but I'm normally right Mr Veritas God Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32023-help-setting-up-a-maintenance-contract/#findComment-276848 Share on other sites More sharing options...
alterEGO Posted August 30, 2011 Share Posted August 30, 2011 my glass may be half full, chipped, lip stick stained with a tab end chucked in it....but I'm normally right Half empty? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32023-help-setting-up-a-maintenance-contract/#findComment-276849 Share on other sites More sharing options...
goodwin Posted August 30, 2011 Author Share Posted August 30, 2011 en/ bs/ ncap would be a good start getting sued / loosing money ? Im aware of pitfalls, I meant more getting around the pitfalls Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32023-help-setting-up-a-maintenance-contract/#findComment-276862 Share on other sites More sharing options...
james.wilson Posted August 30, 2011 Share Posted August 30, 2011 you cant get round them as such. A lot needs to be in your contract, also ensure the system is documented correctly as that will be used if incorrect to sue you, or to protect you if accurate. securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32023-help-setting-up-a-maintenance-contract/#findComment-276865 Share on other sites More sharing options...
PeterJames Posted August 30, 2011 Share Posted August 30, 2011 Everytime a customer gets one over on you add another line to the contract to prevent it happening again Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32023-help-setting-up-a-maintenance-contract/#findComment-276868 Share on other sites More sharing options...
Cyberprog Posted August 30, 2011 Share Posted August 30, 2011 Everytime a customer gets one over on you add another line to the contract to prevent it happening again Which is why when the big boys hand you a contract, it resembles a big book! Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32023-help-setting-up-a-maintenance-contract/#findComment-276872 Share on other sites More sharing options...
goodwin Posted August 30, 2011 Author Share Posted August 30, 2011 Everytime a customer gets one over on you add another line to the contract to prevent it happening again prevention rather than cure would be a better idea, why im asking Link to comment https://www.thesecurityinstaller.co.uk/community/topic/32023-help-setting-up-a-maintenance-contract/#findComment-276873 Share on other sites More sharing options...
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