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Locking Engineer Code

Go103
in Members Lounge (Public)

Featured Replies

Hi All

Been on a take over today where the engineer code has been locked very recently to try and stop the take over, is this legal???

Customer owns all equipment and owes no money to Existing company

Your comments please
  • Replies 23
  • Views 5.4k
  • Created
  • Last Reply

Does the customer have a copy of any contract which he signed with the other company (either for installation or maintenance)? If so, check that for details before assuming the alarm company are at fault.

We don't lock engineer codes, but some do and for a variety of reasons

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PM me for access to the SSAIB members discussion area.

perfectly legal.

Nothing is foolproof to a sufficiently talented fool.

perfectly legal.

QFA
  • Author

The contract does not mention anything at all about this, trust me i know

QFA

QFA ????

Edited by Go103

becoming more common that co's protect their system design, it should however not stop you taking over, just get the customer to pay for them to come and put a default code in.

Quoted For Agreement

Nothing is foolproof to a sufficiently talented fool.

Legal? Yes

Moral? No IMO

The opinions I express are mine and are usually correct!

(Except when I'm wrong)(which I'm not)
  • Author

becoming more common that co's protect their system design, it should however not stop you taking over, just get the customer to pay for them to come and put a default code in.

Quoted For Agreement

But why should they have to pay, its not the companies equipment to lock, customer owns

as for customer paying to unlock, there are going to be many over next few months !!!

company should own the intellectual rights to the programme, stops halfwits faffing with a programme and potentially exposing the site.

Nothing is foolproof to a sufficiently talented fool.
  • Author

company should own the intellectual rights to the programme, stops halfwits faffing with a programme and potentially exposing the site.

Surely the engineer code stops this, what is the excuse for locking ???

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