Hi a client has contacted me saying that they powered down their house to do some work and now the alarm keypad has button lights but nothing is working on it now LEDs and no noise from the keypad. 
 

Has the fuses gone? 

When was it last serviced and battery changed? How long was the power off for?

Hi they have never had it serviced I have a new battery for them but when I open the cover the alarm will sound and I cannot mute it on the keypad as it’s not working (I guess) 

Knackered battery, and probably knackered charging circuit 

Battery definitely as never been changed 

As above possible damage charging circuit.

If you don't know anything about these alarms with the greatest amount of respect should you (if you are a company) be touching them?

 

You may rectify the fault but there may be other issues within the system - you could give your customer a false sense of security thinking all is ok  - not being funny when I say that just an observation

Edited February 25, 20206 yr by aissecur

11 hours ago, BigfootStrengthCCTV said:

Battery definitely as never been changed 

Apart from that , it's junk , needs to be replaced 

11 hours ago, PeterJames said:

Knackered battery, and probably knackered charging circuit 

 

10 minutes ago, al-yeti said:

Apart from that , it's junk , needs to be replaced 

 

Replace with Euro Mini / 9651 / Texecom etc...

 

47 minutes ago, aissecur said:

If you don't know anything about these alarms with the greatest amount of respect should you (if you are a company) be touching them?

 

Or, tbf, maybe not, as I did think that myself.

20 minutes ago, Logan said:

I love the euro mini 

Is that what you install when your not collecting ?