Jump to content
Security Installer Community

Accenta G3 tamper fault


Recommended Posts

Hi

My daughter has just moved into a house that has a Accenta G3 alarm fitted.  The previous owner left the code but she never said the alarm wasn't working.  Pressing any of keys on the keypad has no effect and makes no sound, the alarm went off when I turned the house  consumer unit off but putting in the code did stop the alarm so I guess the panel battery is also shot. There is a Day and power light lit on the keypad but also a tamper light lit as well.  I removed 2 PIR's for the decorator and that had no effect. I am wondering if it is just a tamper circuit fault that I can probably track down  (but would that cause this effect on the system ?) or is it likely to be  something more serious?

I downloaded the instructions but could not see if a tamper fault disables using the system?

Thanks for any pointers.

Pete 

Link to comment
Share on other sites

Thanks for your reply,

I will check  the tamper circuits for the fault first and if I find it/them I will change the battery, otherwise I will remove it all and fit a new system.

I opened the panel last night and have access to the connections but don't want to do too much yet without having a ladder handy to silence the bell.

Thanks again.

Pete 

Edited by hunter27
Link to comment
Share on other sites

Hi: The battery you need to replace is in the control panel, on the connections in the panel are 2 marked Tamp. Remove the wires from those connections and fit a wire link to the terminals. Now close the lid and try setting, if it sets now the problem is the tamper circuit. If not then it looks like new panel time.

Please replace the battery first though.

If the problem is in the circuit, you'll need a multimeter and patience to trace the problem.

Edited by Specialist
  • Like 1

Customers Love us, Intruders Hate us.

Link to comment
Share on other sites

Sorry OP, just re-read your post:  If you didn't completely power down the system (battery and mains) before removing the detectors, you may have blown an internal fuse as well.

Edited by Specialist

Customers Love us, Intruders Hate us.

Link to comment
Share on other sites

7 hours ago, Specialist said:

Hi: The battery you need to replace is in the control panel, on the connections in the panel are 2 marked Tamp. Remove the wires from those connections and fit a wire link to the terminals. Now close the lid and try setting, if it sets now the problem is the tamper circuit. If not then it looks like new panel time.

Please replace the battery first though.

If the problem is in the circuit, you'll need a multimeter and patience to trace the problem.

Yes but this is how most systems like this carry on working without a tamper ...... Diyers never fix them 

Link to comment
Share on other sites

You seem to have a very jaundiced view of diye'rs. Trust me they're not all the same.

But whatever the op decides to do is up to him. He asked for information / advice and was given it.

 

  • Upvote 1
  • Downvote 1

Customers Love us, Intruders Hate us.

Link to comment
Share on other sites

5 hours ago, Specialist said:

You seem to have a very jaundiced view of diye'rs. Trust me they're not all the same.

But whatever the op decides to do is up to him. He asked for information / advice and was given it.

 

Hahaha so sensitive , to much Johnson

 

I was simply saying this is why systems end up with no tamper protection , not questioning your method or the diyer it's simple fact 

 

Joker lol

  • Like 1
Link to comment
Share on other sites

1 hour ago, al-yeti said:

Hahaha so sensitive: Could be the fact that I don't like ill thought out comments.

 

tomuch Johnson ?

 

I was simply saying this is why systems end up with no tamper protection , not questioning your method or the diyer it's simple fact: In your opinion.

 

And many systems end up with no tamper protection, due to installers being too damned lazy or penny pinching to install them. 

 

Quote

 

Joker lol

 

Edited by Specialist
  • Downvote 1

Customers Love us, Intruders Hate us.

Link to comment
Share on other sites

Hi Specialist

Thank you  for your reply

I think I will be able to track down the tamper fault and do know how to use the multimeter  I am just surprised a tamper fault will completely stop the system in this way.

I have now bought a full new full system that I am more familiar and intend to fit but will need to check the old cabling is not causing the fault. It's all hidden under the chipboard floors and inside the walls and I do intend re using it but would also like to find this fault mainly through interest.

I have a new battery with the new system so I will fit that temporarily and intended linking out the tamp circuit then checking each leg separately.

I want the ladders handy in case the bell goes off and I can't stop it from inside, don't want to upset the new neighbours.

Cheers Pete

  • Upvote 1
Link to comment
Share on other sites

Hi Pete: Your welcome, good luck with finding the faulty item. The stop arm on tamper is basically saying, Hey someone tried to play about with your alarm and Hopefully forcing you to check as you've done or call an Engineer.

If it was just a little light on the panel saying tamper, probably nobody would bother and their properties would be left vulnerable to attack.

Good luck with installing the new system, please come back and let us know how it goes or if you have any questions.

 

 

Andy.

Customers Love us, Intruders Hate us.

Link to comment
Share on other sites

Got the new complete Texecom system connected up and running today,  no problems at all but disappointed  the Texecom Pir's now come with a booklet saying they no longer send instructions in the box! what's that all about? the leaflet was as big as the instructions would have been.

Pete

Edited by hunter27
Link to comment
Share on other sites

Hi Pete: Thanks for the update, that seems to be the way things are going nowadays.

Manufacturers not putting manuals in with things, you then have to hunt for them online to download.

Maybe they think it's more eco friendly.

Customers Love us, Intruders Hate us.

Link to comment
Share on other sites

The manual is 150+ pages of stuff for engineers reference.

Most manufacturers don't provide an engineers manual for the commercial grade stuff.

Considering most manuals will end up in the bin, as you only need one per engineer, it makes sense to only provide them to companies on request.

  • Upvote 1
Link to comment
Share on other sites

23 hours ago, hunter27 said:

Got the new complete Texecom system connected up and running today,  no problems at all but disappointed  the Texecom Pir's now come with a booklet saying they no longer send instructions in the box! what's that all about? the leaflet was as big as the instructions would have been.

Pete

Honeywell print instructions on the inside of the box aswell as giving a leaflet on some of there stuff 

 

So much for being eco Honeywell 

Link to comment
Share on other sites

On 08/05/2019 at 19:05, sixwheeledbeast said:

The manual is 150+ pages of stuff for engineers reference.

Most manufacturers don't provide an engineers manual for the commercial grade stuff.

Considering most manuals will end up in the bin, as you only need one per engineer, it makes sense to only provide them to companies on request.

All I wanted to know was the PIR jumper settings, they could have printed that on the box it came in as al-yeti says. I got a install and user  manual with the panel

Pete

Edited by hunter27
Link to comment
Share on other sites

1 hour ago, hunter27 said:

All I wanted to know was the PIR jumper settings, they could have printed that on the box it came in as al-yeti says. I got a install and user  manual with the panel

Pete

All available on web dude so not difficult , I don't like those detectors they fa in some places if it's the ones I thinking you got anyway.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.