hunter27 Posted May 3, 2019 Share Posted May 3, 2019 Hi My daughter has just moved into a house that has a Accenta G3 alarm fitted. The previous owner left the code but she never said the alarm wasn't working. Pressing any of keys on the keypad has no effect and makes no sound, the alarm went off when I turned the house consumer unit off but putting in the code did stop the alarm so I guess the panel battery is also shot. There is a Day and power light lit on the keypad but also a tamper light lit as well. I removed 2 PIR's for the decorator and that had no effect. I am wondering if it is just a tamper circuit fault that I can probably track down (but would that cause this effect on the system ?) or is it likely to be something more serious? I downloaded the instructions but could not see if a tamper fault disables using the system? Thanks for any pointers. Pete Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted May 4, 2019 Share Posted May 4, 2019 System is locked out in tamper due to a fault or multiple of them. I would recommend having the system serviced including battery replacement. Quote Link to comment Share on other sites More sharing options...
hunter27 Posted May 4, 2019 Author Share Posted May 4, 2019 (edited) Thanks for your reply, I will check the tamper circuits for the fault first and if I find it/them I will change the battery, otherwise I will remove it all and fit a new system. I opened the panel last night and have access to the connections but don't want to do too much yet without having a ladder handy to silence the bell. Thanks again. Pete Edited May 4, 2019 by hunter27 Quote Link to comment Share on other sites More sharing options...
Specialist Posted May 4, 2019 Share Posted May 4, 2019 (edited) Hi: The battery you need to replace is in the control panel, on the connections in the panel are 2 marked Tamp. Remove the wires from those connections and fit a wire link to the terminals. Now close the lid and try setting, if it sets now the problem is the tamper circuit. If not then it looks like new panel time. Please replace the battery first though. If the problem is in the circuit, you'll need a multimeter and patience to trace the problem. Edited May 4, 2019 by Specialist 1 Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
Specialist Posted May 4, 2019 Share Posted May 4, 2019 (edited) Sorry OP, just re-read your post: If you didn't completely power down the system (battery and mains) before removing the detectors, you may have blown an internal fuse as well. Edited May 4, 2019 by Specialist Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
al-yeti Posted May 4, 2019 Share Posted May 4, 2019 7 hours ago, Specialist said: Hi: The battery you need to replace is in the control panel, on the connections in the panel are 2 marked Tamp. Remove the wires from those connections and fit a wire link to the terminals. Now close the lid and try setting, if it sets now the problem is the tamper circuit. If not then it looks like new panel time. Please replace the battery first though. If the problem is in the circuit, you'll need a multimeter and patience to trace the problem. Yes but this is how most systems like this carry on working without a tamper ...... Diyers never fix them Quote Link to comment Share on other sites More sharing options...
Specialist Posted May 4, 2019 Share Posted May 4, 2019 You seem to have a very jaundiced view of diye'rs. Trust me they're not all the same. But whatever the op decides to do is up to him. He asked for information / advice and was given it. 1 1 Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
al-yeti Posted May 4, 2019 Share Posted May 4, 2019 5 hours ago, Specialist said: You seem to have a very jaundiced view of diye'rs. Trust me they're not all the same. But whatever the op decides to do is up to him. He asked for information / advice and was given it. Hahaha so sensitive , to much Johnson I was simply saying this is why systems end up with no tamper protection , not questioning your method or the diyer it's simple fact Joker lol 1 Quote Link to comment Share on other sites More sharing options...
Specialist Posted May 4, 2019 Share Posted May 4, 2019 (edited) 1 hour ago, al-yeti said: Hahaha so sensitive: Could be the fact that I don't like ill thought out comments. tomuch Johnson ? I was simply saying this is why systems end up with no tamper protection , not questioning your method or the diyer it's simple fact: In your opinion. And many systems end up with no tamper protection, due to installers being too damned lazy or penny pinching to install them. Quote Joker lol Edited May 4, 2019 by Specialist 1 Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
hunter27 Posted May 5, 2019 Author Share Posted May 5, 2019 Hi Specialist Thank you for your reply I think I will be able to track down the tamper fault and do know how to use the multimeter I am just surprised a tamper fault will completely stop the system in this way. I have now bought a full new full system that I am more familiar and intend to fit but will need to check the old cabling is not causing the fault. It's all hidden under the chipboard floors and inside the walls and I do intend re using it but would also like to find this fault mainly through interest. I have a new battery with the new system so I will fit that temporarily and intended linking out the tamp circuit then checking each leg separately. I want the ladders handy in case the bell goes off and I can't stop it from inside, don't want to upset the new neighbours. Cheers Pete 1 Quote Link to comment Share on other sites More sharing options...
Specialist Posted May 6, 2019 Share Posted May 6, 2019 Hi Pete: Your welcome, good luck with finding the faulty item. The stop arm on tamper is basically saying, Hey someone tried to play about with your alarm and Hopefully forcing you to check as you've done or call an Engineer. If it was just a little light on the panel saying tamper, probably nobody would bother and their properties would be left vulnerable to attack. Good luck with installing the new system, please come back and let us know how it goes or if you have any questions. Andy. Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
hunter27 Posted May 7, 2019 Author Share Posted May 7, 2019 (edited) Got the new complete Texecom system connected up and running today, no problems at all but disappointed the Texecom Pir's now come with a booklet saying they no longer send instructions in the box! what's that all about? the leaflet was as big as the instructions would have been. Pete Edited May 7, 2019 by hunter27 Quote Link to comment Share on other sites More sharing options...
Specialist Posted May 8, 2019 Share Posted May 8, 2019 Hi Pete: Thanks for the update, that seems to be the way things are going nowadays. Manufacturers not putting manuals in with things, you then have to hunt for them online to download. Maybe they think it's more eco friendly. Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted May 8, 2019 Share Posted May 8, 2019 The manual is 150+ pages of stuff for engineers reference. Most manufacturers don't provide an engineers manual for the commercial grade stuff. Considering most manuals will end up in the bin, as you only need one per engineer, it makes sense to only provide them to companies on request. 1 Quote Link to comment Share on other sites More sharing options...
al-yeti Posted May 8, 2019 Share Posted May 8, 2019 23 hours ago, hunter27 said: Got the new complete Texecom system connected up and running today, no problems at all but disappointed the Texecom Pir's now come with a booklet saying they no longer send instructions in the box! what's that all about? the leaflet was as big as the instructions would have been. Pete Honeywell print instructions on the inside of the box aswell as giving a leaflet on some of there stuff So much for being eco Honeywell Quote Link to comment Share on other sites More sharing options...
hunter27 Posted May 10, 2019 Author Share Posted May 10, 2019 (edited) On 08/05/2019 at 19:05, sixwheeledbeast said: The manual is 150+ pages of stuff for engineers reference. Most manufacturers don't provide an engineers manual for the commercial grade stuff. Considering most manuals will end up in the bin, as you only need one per engineer, it makes sense to only provide them to companies on request. All I wanted to know was the PIR jumper settings, they could have printed that on the box it came in as al-yeti says. I got a install and user manual with the panel Pete Edited May 10, 2019 by hunter27 Quote Link to comment Share on other sites More sharing options...
al-yeti Posted May 10, 2019 Share Posted May 10, 2019 1 hour ago, hunter27 said: All I wanted to know was the PIR jumper settings, they could have printed that on the box it came in as al-yeti says. I got a install and user manual with the panel Pete All available on web dude so not difficult , I don't like those detectors they fa in some places if it's the ones I thinking you got anyway. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted May 10, 2019 Share Posted May 10, 2019 I prefer a sticker inside the lid for jumper settings for the life of the sensor 2 Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
hunter27 Posted May 11, 2019 Author Share Posted May 11, 2019 That does make sense. Quote Link to comment Share on other sites More sharing options...
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