Norman, thanks for the first contructive response, no we’ve had it 8 years, it’s out of warranty, they will fix it for a fair fee, but as I’m good with a multimeter and electrics, I thought I’d come here for a few tips.

 

12 minutes ago, JonJR said:

Any of you guys be on the end of the speaker talking to us while we go downstairs at 2 in the morning, all for £15 a month????!!!

From your oringnal post your 15 a month no ones talking to you either 

Edited August 2, 20187 yr by goncall

First fault in 8 years, how many of your alarms develop faults in 8 years, just saying!

When was it serviced last?

Just now, JonJR said:

First fault in 8 years, how many of your alarms develop faults in 8 years, just saying!

Many but the customer calls us out to fix it,

Last serviced 2016, new battery 3 years, did that myself.

Battery is recommended every 4 years, however as you rightly note the loft is a piss poor place to fit the panel (thousands are fitted in them though) but the extremities cause premature wear so I'd arrange a new battery whilst you are up there. The battery wont be the cause as the unit is dialing but I'd check voltages and loads in alarm both at the speech jobby and phone lines. The unit itself sounds like it's goosed and the only thing the speech and mic have in common would be the processor so probs not worth fixing.

1 minute ago, JonJR said:

Last serviced 2016, new battery 3 years, did that myself.

 

what a strange world you live in...

It could also be something as simple as a fuse though...

4 minutes ago, norman said:

It could also be something as simple as a fuse though...

He should have called his alarm co out to fix it,they would have been there and fixed it by now,but 5 hours later he still has no working system