Hi all,

 

Yet another post...had a customer call today who has a galaxy 48 installed on a commercial unit, they've said that everytime they've gone to set it recently it's showing that there's 1 omit. Popped over to have a look (service done at the same time since it was booked for next week) nothing in log to show omitted zones, took the omit attribute off the offending zone and it's still showing 1 omit when setting! Tried a default and re-upload config, tried a restart...no luck. Never had this problem before. Probably missing something obvious!

Edited October 30, 20178 yr by xpertalarms

Seem to recall this happening with Galaxy G2's a few years back. Think it was a software glitch. Never heard of it on a 48 though.

Put omit back on

 

17 restart

 

Remove omit

 

17 restart

 

Then see , as I always seem to clear glitches this way 

 

 

Tried that through rss, no luck. Panel is running v6.7

Nah that's lame answer

Have you gone ahead and let the system set with the omitted zone?

Yep, no other option. You'd need to pass 4 other zones before getting into the office with the omitted DT in. I'll replace the panel if there's no other option, tried re flashing the panel too and tried al-yeti's way of clearing the glitch through RSS and at a physical keypad, no luck yet 

Called Honeywell too, they don't know either

Any groups enabled or is the offending zone on soak

2 hours ago, xpertalarms said:

Yep, no other option. You'd need to pass 4 other zones before getting into the office with the omitted DT in. I'll replace the panel if there's no other option, tried re flashing the panel too and tried al-yeti's way of clearing the glitch through RSS and at a physical keypad, no luck yet 

Called Honeywell too, they don't know either

What you on about dude 

I never mentioned anything through RSS lol

Just now, al-yeti said:

What you on about dude 

I never mentioned anything through RSS lol

 

How do you restart through RSS , bring up keypad you mean?

 

Faster on keypad

Quote

Faster on keypad

depends if its as close as your laptop or not