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I could do with some help


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11 minutes ago, PhilUK said:

 

Well, I guess you only need it when something has gone wrong! so 17 years later I find this out.. its ok because I know now.

No, you only need it if you intend to service it yourself, 99% of professionally installed systems have a service contract.  

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1 hour ago, PhilUK said:

 

Well, I guess you only need it when something has gone wrong!

 

I would not need any codes to work on your existing system

 

1 hour ago, PhilUK said:

so 17 years later I find this out.. its ok because I know now.

 

What a set of bastards... imagine your next disappointment when you discoverer the smoke detectors not been manufactured for decade or so....

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as above a2z are long gone, maybe because no one replaced them when they should of been.

You wont find anything to fit the same base. 

If your selling the house its usual that all things are working?

Get it under a service contract and they can replace the defective unit. Then you have no issues vs etc etc

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