7 minutes ago, datadiffusion said:

 

I suspect the alarm is dialling out just fine, but that the keyholder details are wrong. This could, of course, be either parties fault...

Key holders details are correct but they only call out sometimes and since the last panel change haven't called out just like when I first got the alarm installed 

Thats fine, just a common issue.

 

Do you get bills from BT for your phone line?

My bills are online from virgin media. 

And what's the make of your alarm system (or a picture)

Await domonial/le sucre

 

31 minutes ago, norman said:

Await domonial/le sucre

 

With PSTN option??

I was thinking Visonic but Le Sucre good shout 

I am thinking Honeywell with pstn fitted to existing wiring has other faults swapping to wireless because sub doesn't want to pay and company wants to keep monthly contract

 

Pictures dude pictures

Not sure how to post pics. I can email over a pic to someone of the panel?

When you type reply do it on your phone at bottom click choose files take new pictures camera blah whatever it says