mattetom Posted November 11, 2016 Share Posted November 11, 2016 Hi, I'm going to install my new Risco VUPoint outdoor IP camera, and I'd like to connect it to my Risco Agility 3 alarm system and the Cloud. I have attached my camera to my router and I see images via my browser correctly. Unfortunately I can't connect it to the cloud. Following manuals I found that I have to go to riscocloud.com/ELAS/WAAPP in order to setup my camera with my agility 3 and the cloud. When I try to login with the credentials that I usually use in https://riscocloud.com/ELAS/WebUI the page remain in the login form without access. Can someone help me to configure my camera with risco cloud? Thanks Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40610-problem-connecting-risco-vupoint-camera-to-the-cloud/ Share on other sites More sharing options...
datadiffusion Posted November 11, 2016 Share Posted November 11, 2016 Has @cybergibbons ever had a poke around there, link to the first site looks very primitive (not that that's a sign of security, of course) Sorry can't help you OP but I'm sure someone who fits / hacks Risco will be along soon... So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40610-problem-connecting-risco-vupoint-camera-to-the-cloud/#findComment-452986 Share on other sites More sharing options...
PeterJames Posted November 11, 2016 Share Posted November 11, 2016 Have you opened the ports on your router? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40610-problem-connecting-risco-vupoint-camera-to-the-cloud/#findComment-452987 Share on other sites More sharing options...
PeterJames Posted November 11, 2016 Share Posted November 11, 2016 Actually I just re read your post are you an installer? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40610-problem-connecting-risco-vupoint-camera-to-the-cloud/#findComment-452988 Share on other sites More sharing options...
mattetom Posted November 11, 2016 Author Share Posted November 11, 2016 I don't think it is a problem of router port as I'm not able to login. No I'm not an installer, I have bought Risco components online and I'm going to install by myself. Thanks. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40610-problem-connecting-risco-vupoint-camera-to-the-cloud/#findComment-452990 Share on other sites More sharing options...
PeterJames Posted November 11, 2016 Share Posted November 11, 2016 I dont think you be able to, you need an installer account to set it up on the cloud its not a DIY product as far as I am aware Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40610-problem-connecting-risco-vupoint-camera-to-the-cloud/#findComment-452991 Share on other sites More sharing options...
mattetom Posted November 11, 2016 Author Share Posted November 11, 2016 In order to be an installer I have to pay a fee? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40610-problem-connecting-risco-vupoint-camera-to-the-cloud/#findComment-452996 Share on other sites More sharing options...
datadiffusion Posted November 11, 2016 Share Posted November 11, 2016 (edited) Make a cheque payable for £100 to @al-yeti and he'll see what he can do... But seriously, no idea. A bit of a stumbling block if you were sold your kit on ebay etc... PJ will know, I imagine. Edited November 11, 2016 by datadiffusion So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40610-problem-connecting-risco-vupoint-camera-to-the-cloud/#findComment-452997 Share on other sites More sharing options...
datadiffusion Posted November 11, 2016 Share Posted November 11, 2016 1 hour ago, mattetom said: In order to be an installer I have to pay a fee? Quote PJ said...No you have to install 3 or more systems a month So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40610-problem-connecting-risco-vupoint-camera-to-the-cloud/#findComment-453002 Share on other sites More sharing options...
al-yeti Posted November 11, 2016 Share Posted November 11, 2016 How many systems to get gorilla status? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40610-problem-connecting-risco-vupoint-camera-to-the-cloud/#findComment-453009 Share on other sites More sharing options...
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