mattetom

Very disappointed about this But for you is correct that I can buy Risco products online and I can't install them by myself? I think this is horrible!!!

In order to be an installer I have to pay a fee?

I don't think it is a problem of router port as I'm not able to login. No I'm not an installer, I have bought Risco components online and I'm going to install by myself. Thanks.

Hi, I'm going to install my new Risco VUPoint outdoor IP camera, and I'd like to connect it to my Risco Agility 3 alarm system and the Cloud. I have attached my camera to my router and I see images via my browser correctly. Unfortunately I can't connect it to the cloud. Following manuals I found that I have to go to riscocloud.com/ELAS/WAAPP in order to setup my camera with my agility 3 and the cloud. When I try to login with the credentials that I usually use in https://riscocloud.com/ELAS/WebUI the page remain in the login form without access. Can someone help me to configure my camera with risco cloud? Thanks