Guest Posted July 15, 2016 Share Posted July 15, 2016 I removed the front panel of my ade Gen 4 home alarm without the engineer code to adjust the exit tone volume now the tamper light continues to flash I have tried putting my password and pressing reset but it's not working, I don't have the engineer code! Any ideas how I can rectifiy this problem without resetting the whole system. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40312-ade-gen-4-alarm-help/ Share on other sites More sharing options...
james.wilson Posted July 15, 2016 Share Posted July 15, 2016 put the lid back on properly before trying to reset securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40312-ade-gen-4-alarm-help/#findComment-448421 Share on other sites More sharing options...
Guest Posted July 15, 2016 Share Posted July 15, 2016 (edited) The lid has been screwed back securely and the tamper is still flashing. I thought it would be easy enough to do take place panel off adjust sound out put panel back on input my code and reset, I see this not the case. Edited July 15, 2016 by Sweety25 Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40312-ade-gen-4-alarm-help/#findComment-448422 Share on other sites More sharing options...
james.wilson Posted July 15, 2016 Share Posted July 15, 2016 you still have a tamper problem then, either you have another tamper or the sping isn't closed securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40312-ade-gen-4-alarm-help/#findComment-448423 Share on other sites More sharing options...
Guest Posted July 15, 2016 Share Posted July 15, 2016 Sorry what do you mean by the sping isnt closed? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40312-ade-gen-4-alarm-help/#findComment-448424 Share on other sites More sharing options...
james.wilson Posted July 15, 2016 Share Posted July 15, 2016 he tamper switch that is detecting if the lid is on correctly securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40312-ade-gen-4-alarm-help/#findComment-448425 Share on other sites More sharing options...
J&D Security Posted July 15, 2016 Share Posted July 15, 2016 Either that or it's setup for engineer reset after tamper janddsecurity@live.co.uk Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40312-ade-gen-4-alarm-help/#findComment-448426 Share on other sites More sharing options...
Guest Posted July 15, 2016 Share Posted July 15, 2016 I think your right it's set up for the engineer to reset after tamper! I can't see no another reason why it would not go back to normal settings. Will give them a call tomorrow. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40312-ade-gen-4-alarm-help/#findComment-448427 Share on other sites More sharing options...
al-yeti Posted July 15, 2016 Share Posted July 15, 2016 Try default engineer code , although no codes given out here Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40312-ade-gen-4-alarm-help/#findComment-448431 Share on other sites More sharing options...
Guest Posted July 15, 2016 Share Posted July 15, 2016 The company have changed the engineer code. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/40312-ade-gen-4-alarm-help/#findComment-448432 Share on other sites More sharing options...
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