Matt Eaton Posted November 19, 2015 Share Posted November 19, 2015 Hi. I'm living at my Nans house. She has not used the alarm for about 5 years. I tried to set the alarm yesterday with what I thought was the code, however the internal alarm went mad and also the alarm on the keypad went mad. I could not stop it so I had to cut the cable from the keypad to the control panel. I rewired the broken cable but the keypad is dead, the pirs are all lit up. When I connected the live wire to the keypad it makes a very light ticking noise but no lights on the panel. Any ideas...please. Thanks Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39383-9827-alarm-keypad-dead/ Share on other sites More sharing options...
datadiffusion Posted November 19, 2015 Share Posted November 19, 2015 Battery flat and/or corrupted NVM It's engineer time. So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39383-9827-alarm-keypad-dead/#findComment-435179 Share on other sites More sharing options...
james.wilson Posted November 20, 2015 Share Posted November 20, 2015 Id agree with the above securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39383-9827-alarm-keypad-dead/#findComment-435180 Share on other sites More sharing options...
Matt Eaton Posted November 20, 2015 Author Share Posted November 20, 2015 If the battery was knackred and the mains is on surely the panel would still light up? Thanks Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39383-9827-alarm-keypad-dead/#findComment-435181 Share on other sites More sharing options...
norman Posted November 20, 2015 Share Posted November 20, 2015 Not necessarily, there could be a few more reasons too and if the battery is really old the charging circuit may be damaged. Nothing is foolproof to a sufficiently talented fool. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39383-9827-alarm-keypad-dead/#findComment-435184 Share on other sites More sharing options...
datadiffusion Posted November 20, 2015 Share Posted November 20, 2015 If the battery was knackred and the mains is on surely the panel would still light up? Thanks Nope, the keypad was never designed to be disconnected on a live panel, and I'd bet the NVM is corrupted, as it often is on this model. It's a 9800 / 9800+ by the way, 9827 refers only to the keypad itself. So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39383-9827-alarm-keypad-dead/#findComment-435185 Share on other sites More sharing options...
sixwheeledbeast Posted November 20, 2015 Share Posted November 20, 2015 It's 20 years old and most likely never been serviced in years get the system decommissioned or upgraded. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/39383-9827-alarm-keypad-dead/#findComment-435198 Share on other sites More sharing options...
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