timmo66 Posted August 26, 2015 Share Posted August 26, 2015 nobody taught you how to use the quote function over on the .com version? Quote Link to comment Share on other sites More sharing options...
charlie6 Posted August 26, 2015 Share Posted August 26, 2015 Not exactly cluedo is it ? What has a dot com got to do with poor old Arfur ? .... but I'm getting warmer. Quote Link to comment Share on other sites More sharing options...
timmo66 Posted August 26, 2015 Share Posted August 26, 2015 have you fed my MD to the Pirates yet by the way? Quote Link to comment Share on other sites More sharing options...
norman Posted August 26, 2015 Share Posted August 26, 2015 Cheese toastie anyone? Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
timmo66 Posted August 26, 2015 Share Posted August 26, 2015 brown sauce on mine Quote Link to comment Share on other sites More sharing options...
norman Posted August 26, 2015 Share Posted August 26, 2015 Munter Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
timmo66 Posted August 26, 2015 Share Posted August 26, 2015 BBQ then? Quote Link to comment Share on other sites More sharing options...
charlie6 Posted August 26, 2015 Share Posted August 26, 2015 have you fed my MD to the Pirates yet by the way?... Cheese toastie anyone?... brown sauce on mine...Munter...BBQ then?  If these are clues to Arf then it is something to do with food... fed, cheese, brown sauce, Munter?, BBQ... Arfur is or was a cook of some description !!  Quote Link to comment Share on other sites More sharing options...
al-yeti Posted August 26, 2015 Share Posted August 26, 2015 Where's the pictures of the 12core next to the normal 4 core you use, or is it blag ? Or maybe confusion? Quote Link to comment Share on other sites More sharing options...
JasonOfOz Posted August 27, 2015 Author Share Posted August 27, 2015 Sorry to be boring and bring this back to topic..but I've got 24 hours to get things right and so would like your thoughts on site documentation. Â I know there is a requirement to have the site logs next to the panel. I even know what it's there for. Â However, it's quite old fashioned and so rather than keeping handwritten notes that are only left on site, we are starting use a tablet based system that keeps a record on electronic file for anyone visiting site. Â Also a copy is sent to the client electronically after each visit. Â Does anyone know if this will be acceptable? Â Â Also, not all of our clients take on a service or maintenance contract - so does this mean they don't need a service log book as we only respond to reactive call-outs? Quote Link to comment Share on other sites More sharing options...
charlie6 Posted August 27, 2015 Share Posted August 27, 2015 (edited) If a client does not have a service or maintenance contract then he is just that 'a client'. If the client intends for his property to be insurance approved I believe that he would require 'on going' contracts. So, a client is just that, and only for the benefit of future visits it may be worth keeping a log in the office of what the last callout to the property entailed. I'm not really in love with the concept of keeping a log beside a control panel, with the exception of fire where it may be a prerequisite of BS5839 (open to comment). I like the idea of using tablets, but there is nothing like hard copy and if they (the powers that be)insist on particular procedures it might be better to 'stick with them' for the time being and bring your ideas to them at a later date. "...Where's the pictures of the 12core next to the normal 4 core you use, or is it blag ? Or maybe confusion?..." Alyeti I shall reply in a few minutes, give this guy a chance to read his posts. Edited August 27, 2015 by charlie6 Quote Link to comment Share on other sites More sharing options...
timmo66 Posted August 28, 2015 Share Posted August 28, 2015 as part of the inspectors job file audit he always checks there is a maintenance agreement in place. we always issue log books to all disciplines - and do not carry out any work without maintenance. Quote Link to comment Share on other sites More sharing options...
charlie6 Posted August 28, 2015 Share Posted August 28, 2015 So the average alarm owner would not be able to call you in an emergency then ? but I do understand your business policy..I think !! Quote Link to comment Share on other sites More sharing options...
timmo66 Posted August 28, 2015 Share Posted August 28, 2015 (edited) during the day they can, but unless they have our emergency number they cannot call out of hours. when I mean work I mean installations. we do none contract call outs, no problem. Edited August 28, 2015 by timmo66 Quote Link to comment Share on other sites More sharing options...
charlie6 Posted August 28, 2015 Share Posted August 28, 2015 How times change Timmo, We were on call from clocking off at 5pm on a Friday to 8am the following monday, so no drinks, no socialising etc..just waiting for a call from the central station (arc), we had our own which doubled as a 24hr office and call outs meant going to one-off's, non contract.. boss was a real money grabber. Quote Link to comment Share on other sites More sharing options...
norman Posted August 28, 2015 Share Posted August 28, 2015 Who was the last security co you worked for Charlie6? Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
petrolhead Posted August 28, 2015 Share Posted August 28, 2015 Maybe arf had a stroke and forgot who he was. Quote Link to comment Share on other sites More sharing options...
charlie6 Posted August 28, 2015 Share Posted August 28, 2015 A firm called LLanfihangel Alarms, only subbing to them though for a few months. Quote Link to comment Share on other sites More sharing options...
norman Posted August 28, 2015 Share Posted August 28, 2015 K thanks Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
charlie6 Posted August 28, 2015 Share Posted August 28, 2015 You're welcome. Quote Link to comment Share on other sites More sharing options...
MrHappy Posted August 29, 2015 Share Posted August 29, 2015 (edited) A firm called LLanfihangel Alarms, only subbing to them though for a few months. really small print or really large bell boxes? Edited August 29, 2015 by MrHappy Quote Mr Veritas God Link to comment Share on other sites More sharing options...
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