I have a G2-20 panel with RF and a 8 rio added using 3 groups, 1 house 2-3 out buildings. I have noticed a few times if 1u 2s 3s and there is a mains fail groups 2-3 unset. Need to double check what happens when all are set and mains fail. The panel reports mains fail on G2-20 and P Rio. But why is the system unsetting the other 2 groups when mains fails both units have good batteries?

Does the system remain Powered when removing mains?

And you need to check what devices are on what zones to be sure which buildings are on which groups

Yes the system runs fine on battery, there are two one in main panel and another in powered rio, batteries check out ok and I don't get any battery faults on panel.

 

I seem to remember the RF G3 had too be assigned to a zone for groups, main panel was full these are all house sensors ie G1, the P-RIO is for an outbuilding G2 but not all 8 were used so assigned it to a un used zone on there, but not sure why his would cause the mains fail to unset.

Unless you have something into a zone programmed as keyswitch i can only assume its a bug. What firmware version are you running

Seen something before like this where one of our numptys wired to 12v from the panel to a Smart Rio

Ah that would make sense 12v wired on

Seen something before like this where one of our numptys wired to 12v from the panel to a Smart Rio

thats a hard issue not a software one?

thats a hard issue not a software one?

Could still disturb a bug no?

thats a hard issue not a software one?

 

Not had a firmware issue for years and then it was only on G3 panels

12v incoming to a smart Rio can cause all sorts of issues. To be honest though I've seen it done many a time and no problems whatsoever. In fact, I'm guilty, when we first started using them I did it on my first smart Rio.