Nova-Security Posted February 26, 2015 Share Posted February 26, 2015 Buy one of these http://www.ebay.co.uk/itm/Diy-BT-10-Metre-Telephone-Phone-Extension-Lead-Cable-Socket-Adaptor-Kit-10M-/300931853492?pt=UK_Phones_PhoneLeads_RL&hash=item4610efacb4 and paysomebody to fit it www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38170-monitored-alarm-no-longer-near-a-phone-socket/page/3/#findComment-411779 Share on other sites More sharing options...
SentryAlertSystems Posted March 1, 2015 Share Posted March 1, 2015 alternatively, if you really didnt want to pay for an extension to be installed, you could purchase a gsm/ptsn converter, slip in a sim card and stick that next to the panel. pull the wire from the old socket, crimp a plug on the end and away you go. ADT none the wiser! this is a crazy, **** about face, probably more expensive route to take but still a solution personally, i would have offered the ADT engineer a sneaky £50 to route a cable through the house for me quickly. would have been a much neater install, job done whilst he was on site, no need to pay for a return visit, everyones a winner of course this is frowned upon these days, how dare an engineer help out a returning customer!! Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38170-monitored-alarm-no-longer-near-a-phone-socket/page/3/#findComment-412140 Share on other sites More sharing options...
timmo66 Posted March 1, 2015 Share Posted March 1, 2015 I once hung some computer screens on a wall in a server room whilst on a job. Paid me £40 for an hours work. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38170-monitored-alarm-no-longer-near-a-phone-socket/page/3/#findComment-412141 Share on other sites More sharing options...
SentryAlertSystems Posted March 1, 2015 Share Posted March 1, 2015 i would have just done it free of charge, yearly maintenance is surely worth it after all. just shows the difference in mentality between big companies and small companies. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38170-monitored-alarm-no-longer-near-a-phone-socket/page/3/#findComment-412142 Share on other sites More sharing options...
norman Posted March 1, 2015 Share Posted March 1, 2015 Great advice here on how to circumnavigate your maintainer, well done. Nothing is foolproof to a sufficiently talented fool. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38170-monitored-alarm-no-longer-near-a-phone-socket/page/3/#findComment-412143 Share on other sites More sharing options...
timmo66 Posted March 1, 2015 Share Posted March 1, 2015 i would have just done it free of charge, yearly maintenance is surely worth it after all. just shows the difference in mentality between big companies and small companies. But this is exactly why people expect things for free. I wouldn't have had a problem doing it but it would have gone on the sheet for the company to charge extra for. I am not sure what ADT's protocols are. Engineers might be instructed not to touch anything except the alarms. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38170-monitored-alarm-no-longer-near-a-phone-socket/page/3/#findComment-412144 Share on other sites More sharing options...
norman Posted March 1, 2015 Share Posted March 1, 2015 So you run the phone line, then every issue with it thereafter is yours in the customers eyes, leave the phones to the phone co and the alarms to the alarm co imo. Nothing is foolproof to a sufficiently talented fool. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38170-monitored-alarm-no-longer-near-a-phone-socket/page/3/#findComment-412150 Share on other sites More sharing options...
SentryAlertSystems Posted March 1, 2015 Share Posted March 1, 2015 as a small company i wouldnt see it as a free install, i would see it as investment. your company is at a greater loss if the customer decides to install an alarm with someone else. for the sake of 30 minutes work, its not worth charging for. i agree though it may not be protocol for a service engineer of a large company and he likely has 5 more services to do that day. im self employed and havnt touched domestic alarms for many many years but i know throwing in the odd freebie, keeps customers coming back, and you allways end up charging them in other ways eventually anyway. "leave the phones to the phone co and the alarms to the alarm co imo." - never had an issue patching into the back of a bt socket. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38170-monitored-alarm-no-longer-near-a-phone-socket/page/3/#findComment-412151 Share on other sites More sharing options...
charlie6 Posted July 26, 2015 Share Posted July 26, 2015 Don't know what the current rules are on this either, but at one time if a 999 dialler (going back a bit !) or a digital communicator wasn't near a socket we would just add one. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38170-monitored-alarm-no-longer-near-a-phone-socket/page/3/#findComment-425411 Share on other sites More sharing options...
james.wilson Posted July 26, 2015 Share Posted July 26, 2015 id advise most stop using digi's as they will most likly fail on 21cn lines securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/38170-monitored-alarm-no-longer-near-a-phone-socket/page/3/#findComment-425425 Share on other sites More sharing options...
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