skywalker Posted October 16, 2013 Share Posted October 16, 2013 We have a customer with a samsung ptz installed that keeps displaying walls of uninterpretable text over the video. I've tried factory defaulting it and its still playing up. Any ideas? I'm thinking faulty unit but haven't been able to get in touch with samsung yet. Link to comment Share on other sites More sharing options...
matthew.brough Posted October 16, 2013 Share Posted October 16, 2013 Why, do they only work Mondays or something? www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
skywalker Posted October 16, 2013 Author Share Posted October 16, 2013 Pic Link to comment Share on other sites More sharing options...
matthew.brough Posted October 16, 2013 Share Posted October 16, 2013 I can see why that might be a potential issue . . . www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
james.wilson Posted October 16, 2013 Share Posted October 16, 2013 Could be noise on the data line. securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
matthew.brough Posted October 16, 2013 Share Posted October 16, 2013 Noise, that's a rock concert! www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
timmo66 Posted November 9, 2013 Share Posted November 9, 2013 Samsung are a nightmare to deal with!! Link to comment Share on other sites More sharing options...
matthew.brough Posted November 9, 2013 Share Posted November 9, 2013 Samsung are a nightmare to deal with!! I agree. iOS is much more friendly . . . www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
Adi Posted November 12, 2013 Share Posted November 12, 2013 Samsung are tossers, i'll never by anything samsung again that needs to be returned directly to them, arseholes. I really can't be ar**** with it anymore. Link to comment Share on other sites More sharing options...
skywalker Posted November 17, 2013 Author Share Posted November 17, 2013 yup, after this we'll no longer be using samsung stuff.the problem turned out to be noise on the data line coming from the wireless link... although data noise resulting in text all over the image is stupid! luckily, the customer decided to just put a conduit from the camera pole to the house and now all is working beautifully... good riddance! i hate (cheap) wireless stuff! Link to comment Share on other sites More sharing options...
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