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Problems with ADT Galaxy system


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HI

Thanks for the comments all - interesting read. The ADT came back Saturday morning to finish off and when I mentioned the lack of PIR in that bedroom he promptly installed one there ! (No extra cash to be paid)

FOr the record the box in the loft is the wireless detector.

GOt one more questions though which is really unrelated but I thought I've already used up my "thread" allowance on the forum and don't want to abuse that so will ask here:

I did NOT set the alarm last night because I still hadven't shown my wife how to use it etc. At 8am ish it was making an intermediate beep. The backend consists of Galaxy2 and dualcom boxes. When I went downstairs triggering the downstairs hall PIR, it starting making a continuous beep as though I'd walked through the front door after the alarm was set. I quickly unset it via remote fob but can't understand how it went off given I'd never set it !

I went to look at the log and the only relevant entries were:

1.04am AUTO TST

8.38am Night Set

8.38am Mgr Unset (or words to that effect)

Thing is I was not set for night, part or full or any other way set so why did this happen I wonder? I will of course ask ADT but you guys often answer quicker and it might also help someone else in future !

Let me know if I should in fact copy/paste this into a different thread?

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Its saying it was set

Auto test is fine ignore it.

Check menu 12 in users.

Could be a timed set option running.

Did it myself once, fitted a panel from the test bench and left auto sets running.

Frightened the life out of the client as she walked from the kitchen @ 16:00

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Thing is I only reached for my fob once the continuous sound started as I got to the bottom of the stairs so unless I pressed it in my pocket I didn't set it.

Also, the reason I went down in the first place was because it was bleeping intermittently and I don't know why.

Just checked the menu. 12 gives me a full set and there is only one menu option in users (1) which then lists all users and allows me to change settings so presumably if there is a sub-option 12 its not been set up to be available to me.

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Yep pretty sure. In any case I know there is something wrong with it because having just fully set and then unset the system to show my wife as the engineer showed me, I immediately got a call saying there were multiple activation including the panic alarm !! (The panic alarm was sat quietly on a table in another room, the sirens never went off and the log shows everything is fine).

SO I guess there is something wrong with it! Engineer could come out at 1am today apparently but I said it can wait until tomorrow so another day without the alarm I guess.

Why the original engineer couldn't have checked this I don't know.

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i presume the pa is not police response?

but there could be a sensible explanation, id be interested to know the outcome.

I assuem when you fully set it you went outside and the house was empty when you armed it?

also how did you disarm when you came back in.

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