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PeterJames

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Posts posted by PeterJames

  1. When I googled the below unit it came up as obsolete, the nearest manual I could find was a Siemens XC10 which described the unit as a fire extinguisher system.  I asked the customer if it was connected to extinguisher and below is the reply 

     
    Quote

     

    There is no extinguishant associated with the panel, it is an alarm only.
    The failure we have is when under self test.  We have:-
     
    Check Control Unit test passed
    Battery Voltage check passed
    Simulate Fault test did not test correctly      
    Check Detector Network test did not test correctly - All Kepco's tripped.
     
    Also when some of your techs had a quick look at it they disconnected the battery and no alarm sounded
     
    Each of the zones shown on the panel are the locations of each detector.

     

     

    1751272783335.jpg

     

    Is anyone familiar with this system?  Anyone know what sort of detection may be connected to it?

     

    They have asked us to service it, I dont like to say no as we look after the building for everything else but I have no clue what a Kepco is

  2. My local supermarket now is Tesco Express and Waitrose. I must say there is a noticeable difference between both, with price and quality. Its rare I spend less than £20.00 when I go in Waitrose for a few bits, and its rare I spend more than £10.00 in Tesco. I never buy the same stuff in either though.

  3. 19 hours ago, MrHappy said:

    Sainsbury's is my preferred super market. then maybe Tesco ?

    Im not over keen on Sainsbury's their meal deals are deliberately confusing and nobody really likes Jamie Oliver with his waste the difference 

  4. 19 hours ago, MrHappy said:

    Morrison's is pretty much - unwashed scum of the earth which makes an Asda look posh,

    I judged it by what you eat on a daily basis, I was gonna say lidl but that just might have been ever so slightly foreign for you Dave  😆

  5. To put that in english: Type the user code that works, press no till you get to CD press Yes then enter the four digits you want to use, and again a second time to confirm 

  6. If you have no code that works then you wont be able to change the code. If you could change the code without knowing what it is to begin with, anyone could just change your code while your back is turned.

  7. 28 minutes ago, Ruth said:

    I had a code that works but since the battery has been replaced it seems to have factory reset and I can not work out to add my original code back on to the system.

     

    Sorry for posting links, I thought they might help someone to understand what I've got as regards a manual.

    It sounds like the panel may have defaulted, you need the default user code rather than the engineer code. I dont know the panel but would guess the default user will be 1234 or 0123 or 4567 or 2222 or similar. There is not alot of info in the user manual and the panel is very old and obsolete 

  8. 21 hours ago, jmeader43 said:

    Customer insists on having phone calls to a list of numbers rather than the DIGI-WIFI as he says he doesn’t keep his mobile with him to get the app notifications. We’re talking an old stuck in his ways elderly man you know the type “Why does it have to be changed it’s all BT’s fault they should just leave the landline on PSTN blah blah blah” 

    Then maybe he should be paying for an arc to call him and his keyholders. You can then use a WiFi or GSM digi to call the arc and the arc will call people until someone answers  

  9. 2 minutes ago, sixwheeledbeast said:

    is the strike time really short?

    That would be my guess. but as factory standard the timer is usually too long.

    Have you put the com and n/c in series with the lock and power? I know its a daft question but I have no idea of your ability

  10. 48 minutes ago, Stijn said:

    Hello,
    I seem te be having a similar problem,
    yesterday my alarm started displaying the same issue. Only it had been working perfectly for the past 5-6 years. 
    The problem now seems that my installer seems to have gone out of business and nobody want to touch this old thing.
    I'm capable of doing a reboot (disconnect mains and battery) myself but am wondering if this wil have any influence on the problem.

     

    Regards Stijn

    If you know what you are doing you could, but I wouldnt advise it if you know nothing about alarms and you dont have anyone you can call, or spare parts. The keypad is used to control the system, if you down power and power up and the keypad still doesnt work you wont be able to silence it.

     

    There could be a number of reasons why your panel has done this, if it hasnt been serviced in a while all the batteries will be u/s, it could be a cable has been damaged it could be the keypad has died.

     

    Post where you are (Town) there maybe someone on here able to help  Galaxy is a well loved known brand and most good engineers know it even if its not their weapon of choice nowadays

     

     

  11. 1 minute ago, al-yeti said:

    But you still need SIM card?

     

    You do you are correct, but I was comparing apples with apples, only my apples were much nicer than the apples that the OP was suggesting, those are only good for pig fodder. With my apples you could make one of those lovely lattice apple pies, or a nice cool glass of Cider, or just eat them as is.

    Yep you could have it monitored and the SIM would be included in the package, or you can just buy a PAYG SIM or add another SIM to your existing Mobile package  

  12. Just now, al-yeti said:

    Experience counts

     

    I like your guys access control techniques no door is a problem as such good jobs

    With installation of course experience counts, it separates the wheat from the chaff.

     

    On call and servicing is a different story, logging into a panel and isolating a fault isnt rocket science. Walk testing, checking panel voltages, batteries, monitoring, and sounders is also relatively simple. 

    Fault finding also requires a bit of skill, common sense, understanding of circuits, and detection. Experience helps a lot, it can halve the time of a breakdown when you know common causes, and less common causes. 

     

     

  13. 2 hours ago, MrHappy said:

    One day I'm going to sell up & get a proper job on the tools.

     

    I reckon I could walk into just about anywhere working with just about anything (fire/security) & be the equal of anyone already working there ? 

     

     

    The problem as I see it lots of people think this industry is easier than it is, the chap that came today couldnt even wire a 3 pin plug but thought he could become an alarm engineer, it would take a lot lot longer with him than a person with some basic knowledge, as you have teach the basics first.

     

    On the other side of the coin engineers think its much harder than it is. They seem to think that it takes years of experience to do their job. Yet many competent diyers can install a half decent system (not as good as a pro but a working system).

     

    I reckon that it is possible to teach someone with a tech background to do this job in 3 or four months.  Yes experience makes you better at what you do, especially so with breakdowns, but the minimum requirements is all thats required for servicing and to go on call. 

  14. We had an engineer hand his notice in, I found a replacement, but he seems very needy before signing up, £5k more than he is being paid at the moment, van with aircon, halo ladders, he wants to see a copy of the contract. 

    I put out an advert and got only potential trainees applying. My newest IQ test is to give people a 3 pin plug to wire, I discovered that some of these people are a danger to themselves wiring earth into the live (surely a fuse gives a clue).

    I sometimes envy the smaller co's I need 6 engineers because of the callout. I can use subbies for install work but not to cover callout.  If it were not for that Id only use subbies life would be so much simpler.  

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