al-yeti
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Posts posted by al-yeti
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1 hour ago, interestedamateur said:
Yes, I wish they had read their own documentation and clocked what was installed at my house before turning up for the annual check.
I had not thought to ask them about carrying out an actual connection to my mobile - just assumed they checked the generation of tones - careless of me...
Would a GSM dialler not require a monthly contract? Or is there a special arrangement for alarm and similar systems?
Can you enlarge on the PSTN cancellation? If all voice trunk comms goes over to SIP (which is a logical step...) will we not still have a twisted pair to our houses using traditional voice protocols between the house and the local exchange? (I just can't see BT giving each PSTN line subscriber a new SIP phone to replace the present array of handsets... )
Listen dude
Even if the existing dialler doesn't work you can get an external connect to bell output and your done , GSM payasyou or monthly sin of your choice
Or rip thing out and get something more upto date as app systems although cost initially only £x per month approx
All long winded for no reason
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4 hours ago, interestedamateur said:
Good day All,
I am a user, rather than an installer, but this situation will probably interest many installers as well.
I had an alarm system installed by a reputable local company in 1991 and never had a problem. In December 2012, I moved house and naturally turned to them for a new intruder system. (They had actually been taken over by a larger company by then, but the local company was still "an independent operating division".) A system was duly installed and all appeared to be fine until earlier this year when it suddenly occurred to me to ask the service engineer on his annual visit if he had tested the speech dialler function, which would call my mobile to alert me to any triggering. He did not know that I had a speech dialler installed ("bit hard to spot unless you are looking for it") but he then checked it and found it was not working. Given what he had said about not knowing it was installed, it appeared odds-on that it had not been checked since the first annual service in late 2013. He then informed me that the control panel, a GT490X, was no longer being installed so repair was not possible and the replacement control panel they now used would not work with the Vocom speech dialler that was installed. So, a big, and costly, reinstall to restore the speech dialler function. In subsequent exchanges with the company, they stated that their equipment supplier had ceased to make the GT490X available in 2014. I asked if the new panel had any kind of continuity of service guarantee from their supplier and they cheerfully said 20 years, so no problem.
This raises a huge question. Should a company, as part of its due diligence to customers, have obtained an assurance from its supplier that its products would be available / maintainable for a certain period before continuing to install a particular type of control panel? My installation became unrepairable within two years of being installed, which to me appears to be the result of a very bad practice somewhere along the line. If their relationship with their supplier was what we would hope was a normal commercial one; i.e. trust and willing disclosure of plans, then this situation - a drop-dead ending of supply and support - simply should not have arisen.
So, I would be grateful for any comment. I would especially like to know if the GT490X really did become generally unavailable during 2014, or might my installer simply have decided to change its product offerings for its own commercial benefit; and blow the customer?
Thanks very much!
Cheers,
IA
Why can't the dialler work either panel?
I assume the panel works otherwise
House basher would add a dialler for £200
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5 hours ago, little_john said:
(was only going to wiring the tamper to z29 with resistor once bell is stable) any help or pointer woulds be greatfull.
It will stabilize after you connect the Tamper
Also select SCB mode on bell
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8 hours ago, techfreak said:
No idea? So I’m guessing probably not?
I did read something about checking the pulse count setting on the PIR and setting this to 3?
Would that help?
No
The sensor that is activating needs programming correctly as swb has mentioned so that it starts the timer ,
It's better in this case you get an engineer to do it for you , it will be worth it and he can check the alarm for you same time connections battery charging and so on
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2 hours ago, techfreak said:
Thanks for the replies everyone. SWB - this sounds exactly like what's happening. It's not the entry or exit tones - that changes with the volume control but it's the full alarm that's triggering. Any way to fix this ?
So you must have a PIR in hallway which needs it's setting changed, do you have engineer access?
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1 hour ago, PeterJames said:
I agree, however, I can only think of one thing worse than getting a call from the ARC to say your alarms gone off when you are sitting by the pool in the south of France, and thats getting another one to say its just confirmed. If you have Police response its a different matter at least you know that the Police have been informed and are hopefully responding. But thats just my opinion I would just rather not know.
Breaking door down etc
What's difference ? How long do police have to respond by?
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18 minutes ago, sixwheeledbeast said:
Mini maglocks on the doors.
Always the beast
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3 hours ago, matt93 said:
I remember on a galaxy that you can have a group set only if all attached groups are also set
So in theory if a group leaves and someone else is still in the building it will not set communal group but the last user to leave and set their group will also set communal and entry as all other groups are set.
I did something similar to this before but I will have to refresh myself and test
It seems the best solution for automation and knowing that the full building is set when empty
Of course this relies on everyone setting their groups but I could pull in a timed set for double security if it needs it.
Galaxy does yes and you can assign keypads and assign outputs , so no need for whole building to go off
Not sure how it's covered in regs tho need monkies to answer that
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1 hour ago, norman said:
Why not have confirmation, provides a bit more information on activation imo.
Sure does
As a house basher some don't always use monitoring app they like the dialler and they like the confirmed dial haha
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8 hours ago, PeterJames said:
If my alarm was keyholder only I would want to be informed as soon as it went off. There is not a lot more I could do about a confirmed intruder except panic.
But then you would have an informa on a dedicated line lol with GSM dialler backup, be serious man you know your a house basher
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28 minutes ago, PeterJames said:
The question you should be asking is why would you? The second question you should ask is why would the ARC dictate what signalling you need for a keyholder only system, when you are their customer?
If you have no police response , why wouldn't you still want a call to say we received a confirmed signal?
Just now, al-yeti said:If you have no police response , why wouldn't you still want a call to say we received a confirmed signal?
Agree arc in this case wouldn't dicatae it , perhaps op didn't explain
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32 minutes ago, PeterJames said:
Hi Bruce
Welcome to the forum
I am a little confused by your question though.
The only reason the ARC would want you to set it up as confirmed would be for Police Response, and the only way you would get Police response would be if you are approved, and in order to be approved you should be familiar with BS and how the product you are installing works.
Why? Why can't you have confirmed alarm without police response?
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2 minutes ago, paul44 said:
Hi, do theses panels have built in speech diallers to alert the customer directly, or do you need a external dialler.
Ive never worked on them before so not sure.
External dialler required , coms device onboard won't work for you unless you connected to an arc
You could opt for selfmon if you want something in-between search online
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12 hours ago, Bccj said:
Having picked up a Yale HSA3500 unit in a garage sale I need to reset the PIN. I have worked out how to bring up the factory reset, but I can’t work out how I enter the code shown as there are no letters on the keypad. Can someone help me out please.
DIY manuals online.....
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4 hours ago, steve121 said:
Day rate is the way IMO £350 per day
Sparky will only pay that if he's desperate and simple system how many could you do in 8hours?
Better per system , they do you over otherwise unless it's fixed contract 7days minimum as example you get paid regardless
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14 minutes ago, sixwheeledbeast said:
Some numpty wired a sound bomb in the speaker terminals? Found that one a few times.
Loudspeakers are generally not too loud.
It could also be the alarm is programmed incorrectly and is full alarming on entry, the volume pot will do nothing for that.
As swb it's going into full alarm in part set
Or your full setting at night with no sensor upstairs anyway and triggering full alarm
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52 minutes ago, dyn6mite66 said:
2mp is generally ample for what we view the cameras on, anything above that absolutely kill bandwith , so if they work fine on 2mp then you will find the picture quality also superb and just leave them at that. Certain things help the system run smoother like... FPS (real time is 12.5 FPS) so to run it at any more than 15 would be squeezing the system.
Depends on your setup
2mp has been around a long time and 4/5mp becoming similar priced , new installs if customer can pay 5mp is the way forward , there will always be business for it because of amount of systems out there
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1 hour ago, digitecks said:
I have quite a few older heitel / camdisc dvr / nvr recorders and have fitted hikvision / hi tel ip cameras to them ,
but since a few months a go and the newer software and higher resolution in the cameras they are not compatable with the older recorders ,
has any one use a different camera that works ,
I do have to down grade them to 2 mp and work well for what I use them for
i have a quantity of theses recorders so rather find a camera to suite , rather than replace the recorder
Many thanks for any info / help you can give
Possibky You probably find it's better what your doing , use up recorders with newer cameras and switch them to h264
It's probably also the compression setting older recorders won't like the h265
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1 hour ago, MrHappy said:
Inc carriage its around a £1 cheaper than if I was to buy it from Risco...
Diyers think everything is cheap tho , eBay when they come once a year maybe in uk
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58 minutes ago, MaxX said:
Hi All,
Wondering if anyone has an Risco RS232 cable or a PTM chip that they are willing to flog off?
Cheers
Max
https://rover.ebay.com/rover/0/0/0?mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fulk%2Fitm%2F172943464099
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3 hours ago, Ray phillips said:
All I'm I'm trying to do is get an idea of what you guys would charge for a similar installation. It would be 5 sites in total all exactly the same regards kit content. Sparks will be supplying the kit so it will just be labour only. Also as I'm new to alarms and am gathering experience don't want to charge top dollar. Taking on board what you guys have said and speaking to some colleagues was thinking £200 per site.
Question , if one kit fails who pays for return visit ?
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21 minutes ago, sixwheeledbeast said:
Doubt spark has left 350 in the job.
The obvious answer would be materials plus your daily rate, but I have a feeling you are after more of a figure then advice?
Ok if there's 20sites £250 each
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9 minutes ago, Ray phillips said:
The electrician has 1st fixed alarm cables with 1st fix electrical and Is currently to busy to 2nd fix. As he knows I am wanting to do alarms more he has asked me how much I would charge.
£350 in notes then
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11 hours ago, PeterJames said:
Charge by the day, although I must say I find it hard to believe that you had not agreed a price with the sparks in the first place. I also find it hard to believe that he has taken you on without first agreeing the price. I quote a price for everything before I do it and agree a price with anyone I take on.
He said he's been asked lol
So what makes you think he started work without agreeing a price? Other work could be anything....
8mp poe kit wanted
in CCTV & Access Control
Posted · Edited by al-yeti
2tb and basic recorder you want 8mp
What monitor will you use?
Your atleast better off buying hikvision , can't see how your future proofing by buying that rubbish