HKC Quantum 70 Alarm - Full Set not working - not arming

[hootenanny321]

Long story short, a family member used to be in the alarm industry. 

They had a HKC 70 Quantum kit (2 x PIRs, 1 x Door contract, 1 x SABB) they gave me for free.

I setup the alarm using the engineering manual. 

Here is what I have done:
 

1. Setup 3 zones (Hall, Lounge, Kitchen)
2. Added RF devices (PIR 1, PIR 2, Door contact)
3. Assigned RF devices to each zone
   1. Door Contact => Hall Zone => Entry / Exit
   2. PIR => Lounge => Alarm
   3. PIR => Kitchen => Alarm
4. Assigned two users (each with different codes)
   1. Added proxy FOBs for each user
5. Did a walk test, all devices work, no faults
6. Checked battery levels on all RF devices - 100%
7. Timers - Entry / Exit - Unchanged (default 15 seconds)

 

When I type in my user code and select "Full Set" it just has a constant tone and doesn't seem to arm, I waited 10 minutes until my ears started to bleed, but it wouldn't arm.

However if I select "Quick Arm" and test the door contacts or PIRs, it works and triggers the countdown, or alarm respectively.

The software version is : 1.1.10

 

 

Any ideas?

 

[al-yeti]

7 minutes ago, hootenanny321 said:

Long story short, a family member used to be in the alarm industry. 

They had a HKC 70 Quantum kit (2 x PIRs, 1 x Door contract, 1 x SABB) they gave me for free.

I setup the alarm using the engineering manual. 

Here is what I have done:
 

1. Setup 3 zones (Hall, Lounge, Kitchen)
2. Added RF devices (PIR 1, PIR 2, Door contact)
3. Assigned RF devices to each zone
   1. Door Contact => Hall Zone => Entry / Exit
   2. PIR => Lounge => Alarm
   3. PIR => Kitchen => Alarm
4. Assigned two users (each with different codes)
   1. Added proxy FOBs for each user
5. Did a walk test, all devices work, no faults
6. Checked battery levels on all RF devices - 100%
7. Timers - Entry / Exit - Unchanged (default 15 seconds)

 

When I type in my user code and select "Full Set" it just has a constant tone and doesn't seem to arm, I waited 10 minutes until my ears started to bleed, but it wouldn't arm.

However if I select "Quick Arm" and test the door contacts or PIRs, it works and triggers the countdown, or alarm respectively.

The software version is : 1.1.10

 

 

Any ideas?

 

It's waiting for you to open and close the door , because system is set to final set on the door

[hootenanny321]

Thanks, I just had a nosey an looked in the System Overview

On there it showed a setting called Infinite Exit - ON

This peaked my curiosity even more and I went and looked in the engineers manual.

 

 

I turned it OFF and now the alarm countdown works and it arms succesfully.

Such a stupid thing to have turned on by default, wasted about 5 hours of my time, oh well. 

Thanks for rubber ducking

Edited 8 hours ago by hootenanny321

[al-yeti]

7 minutes ago, hootenanny321 said:

Thanks, I just had a nosey an looked in the System Overview

On there it showed a setting called Infinite Exit - ON

This peaked my curiosity even more and I went and looked in the engineers manual.

 

 

I turned it OFF and now the alarm countdown works and it arms succesfully.

Such a stupid thing to have turned on by default, wasted about 5 hours of my time, oh well. 

Thanks for rubber ducking

Not really , the alarm wasn't really designed for a DIY user and ususally installed by alarm companies and installers 

Eg your software version is proper old , adding new devices will be troublesome , so you will probably only be able to use version 2 and below to make things work

 

I don't think you can get the app system either without an installer or something one with access 

[al-yeti]

 

 

By the way when you set your alarm , and trigger it as intruder , does it let you turn off the alarm straight away , or does it wait , set off the siren and then let you unset ?

[hootenanny321]

21 minutes ago, al-yeti said:

 

 

By the way when you set your alarm , and trigger it as intruder , does it let you turn off the alarm straight away , or does it wait , set off the siren and then let you unset ?

So when I tested it there:

1. Walked into Zone Lounge (Alarm)

2. Alarm triggered / panel bell and siren went off.
3. Went to control panel and entered code, immediately stopped

(my neighbours probably hate me now)

 

[al-yeti]

33 minutes ago, hootenanny321 said:

So when I tested it there:

1. Walked into Zone Lounge (Alarm)

2. Alarm triggered / panel bell and siren went off.
3. Went to control panel and entered code, immediately stopped

(my neighbours probably hate me now)

 

Ok cool it will do a job for you then to an extent 

[hootenanny321]

I am going to see if there are any installers who could update my software for me, then I can fit a 4G / Wifi module and use the SmartComm app.

 

[al-yeti]

1 hour ago, hootenanny321 said:

I am going to see if there are any installers who could update my software for me, then I can fit a 4G / Wifi module and use the SmartComm app.

 

They would also need to setup your account 

 

However you would need to find someone willing to do it without a contract 

 

After all if they update your software, the 4g module you might find hard to get as no stolen ones in eBay yet lol

 

Then you have the monthly cost of the app

 

Will someone do it for a day rate , probably not , but maybe.....