james.wilson Posted December 17, 2024 Share Posted December 17, 2024 yeah as above i think it copies straight to the memory, possibly because the flash hasnt the room for 2 copies of firmware securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47051-texecom-premier-elite-cant-disarm/page/2/#findComment-526991 Share on other sites More sharing options...
al-yeti Posted December 17, 2024 Share Posted December 17, 2024 1 hour ago, james.wilson said: yeah as above i think it copies straight to the memory, possibly because the flash hasnt the room for 2 copies of firmware I didn't think hkc does this? It loads the update , then programmes the panel no? Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47051-texecom-premier-elite-cant-disarm/page/2/#findComment-526992 Share on other sites More sharing options...
james.wilson Posted December 17, 2024 Share Posted December 17, 2024 2 hours ago, al-yeti said: I didn't think hkc does this? It loads the update , then programmes the panel no? correct the hkc panel downloads the firmware image checks it then overwrites. So if it fails half way through etc it ignores the upload. I think the texecom does a direct write so if it fails half way through it bricks. Other gear is like that too it depends how much storage space is available and id say the firmware file on the texecom is larger than the hkc as the panels are more than 240 circuits securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47051-texecom-premier-elite-cant-disarm/page/2/#findComment-526994 Share on other sites More sharing options...
al-yeti Posted December 17, 2024 Share Posted December 17, 2024 2 hours ago, james.wilson said: correct the hkc panel downloads the firmware image checks it then overwrites. So if it fails half way through etc it ignores the upload. I think the texecom does a direct write so if it fails half way through it bricks. Other gear is like that too it depends how much storage space is available and id say the firmware file on the texecom is larger than the hkc as the panels are more than 240 circuits But then texecom always had firmware problems lol Just kidding Poor design to allow it write on the fly Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47051-texecom-premier-elite-cant-disarm/page/2/#findComment-526996 Share on other sites More sharing options...
sixwheeledbeast Posted December 17, 2024 Share Posted December 17, 2024 It's not a customer facing interface so I don't see it as an issue. If done via Smartcom and engineers Cloud account, you avoid this issue as well. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47051-texecom-premier-elite-cant-disarm/page/2/#findComment-526997 Share on other sites More sharing options...
al-yeti Posted December 18, 2024 Share Posted December 18, 2024 2 hours ago, sixwheeledbeast said: It's not a customer facing interface so I don't see it as an issue. If done via Smartcom and engineers Cloud account, you avoid this issue as well. But your swb = special wintex build ? I sure Mr H and the rest could have some better meanings .... Lol Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47051-texecom-premier-elite-cant-disarm/page/2/#findComment-526998 Share on other sites More sharing options...
james.wilson Posted December 18, 2024 Share Posted December 18, 2024 7 hours ago, al-yeti said: But then texecom always had firmware problems lol Just kidding Poor design to allow it write on the fly no not poor design just different ages and ways of doing it. you cant just write of all the gear for 1 reason. same issues with gals for instance. they afaik dont offer remote flashing. look at all things from that era, redcares and old (pre ww1) couldnt be upgraded remotely. eaton i think can but not scanny 9800 etc securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47051-texecom-premier-elite-cant-disarm/page/2/#findComment-527000 Share on other sites More sharing options...
al-yeti Posted December 18, 2024 Share Posted December 18, 2024 6 minutes ago, james.wilson said: no not poor design just different ages and ways of doing it. you cant just write of all the gear for 1 reason. same issues with gals for instance. they afaik dont offer remote flashing. look at all things from that era, redcares and old (pre ww1) couldnt be upgraded remotely. eaton i think can but not scanny 9800 etc I understand, I didn't think latest panels from texecom should do this tho but anyways Link to comment https://www.thesecurityinstaller.co.uk/community/topic/47051-texecom-premier-elite-cant-disarm/page/2/#findComment-527001 Share on other sites More sharing options...
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