Jump to content
Security Installer Community

Recommended Posts

Has anyone else experienced issues programming access cards into a Galaxy panel? I have connected a DCM and added readers (compatible HID Prox readers), the panel can see the readers ok. However, when I get to View Batch, or add a card via the Nominated Batch Reader, the card data (number) is not detected or displayed on the system keypad ( I just get the display with - - -> - - - - - - - - as if it’s waiting for the card to be presented). The cards are being read by the card reader ok (it beeps and flashes green to indicate card read) but the panel does not seem to be receiving the card data. I am using default 26 bit weigand protocol (card format 0 / default in menu 69) and cards are 26 bit HID. I have switched the readers and DCM. Have also updated Dimension panel firmware to latest. Any ideas? Thanks. Gary

15 minutes ago, GaryO said:

Has anyone else experienced issues programming access cards into a Galaxy panel? I have connected a DCM and added readers (compatible HID Prox readers), the panel can see the readers ok. However, when I get to View Batch, or add a card via the Nominated Batch Reader, the card data (number) is not detected or displayed on the system keypad ( I just get the display with - - -> - - - - - - - - as if it’s waiting for the card to be presented). The cards are being read by the card reader ok (it beeps and flashes green to indicate card read) but the panel does not seem to be receiving the card data. I am using default 26 bit weigand protocol (card format 0 / default in menu 69) and cards are 26 bit HID. I have switched the readers and DCM. Have also updated Dimension panel firmware to latest. Any ideas? Thanks. Gary

Guessing but you try a actual hid keypad or something 

are you sure its sending data to the dcm. Just because its saying succesfull read thats all the reader is reporting. Id investigate formats and connection between the reader and the dcm

securitywarehouse Security Supplies from Security Warehouse

Trade Members please contact us for your TSI vetted trade discount.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.