GaryO Posted April 3, 2021 Share Posted April 3, 2021 Has anyone else experienced issues programming access cards into a Galaxy panel? I have connected a DCM and added readers (compatible HID Prox readers), the panel can see the readers ok. However, when I get to View Batch, or add a card via the Nominated Batch Reader, the card data (number) is not detected or displayed on the system keypad ( I just get the display with - - -> - - - - - - - - as if it’s waiting for the card to be presented). The cards are being read by the card reader ok (it beeps and flashes green to indicate card read) but the panel does not seem to be receiving the card data. I am using default 26 bit weigand protocol (card format 0 / default in menu 69) and cards are 26 bit HID. I have switched the readers and DCM. Have also updated Dimension panel firmware to latest. Any ideas? Thanks. Gary Quote Link to comment Share on other sites More sharing options...
al-yeti Posted April 3, 2021 Share Posted April 3, 2021 15 minutes ago, GaryO said: Has anyone else experienced issues programming access cards into a Galaxy panel? I have connected a DCM and added readers (compatible HID Prox readers), the panel can see the readers ok. However, when I get to View Batch, or add a card via the Nominated Batch Reader, the card data (number) is not detected or displayed on the system keypad ( I just get the display with - - -> - - - - - - - - as if it’s waiting for the card to be presented). The cards are being read by the card reader ok (it beeps and flashes green to indicate card read) but the panel does not seem to be receiving the card data. I am using default 26 bit weigand protocol (card format 0 / default in menu 69) and cards are 26 bit HID. I have switched the readers and DCM. Have also updated Dimension panel firmware to latest. Any ideas? Thanks. Gary Guessing but you try a actual hid keypad or something Quote Link to comment Share on other sites More sharing options...
james.wilson Posted April 3, 2021 Share Posted April 3, 2021 are you sure its sending data to the dcm. Just because its saying succesfull read thats all the reader is reporting. Id investigate formats and connection between the reader and the dcm Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
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